please can someone help me???pleeeeease

[Guest]

ok i have a cybermaxx medion laptop windows xp home,
pretty new.and for some very odd reason it randomely freezes.ctrl-alt-del
have no effect atall,but strangely SOMETIMES and only sometimes i can
unfreeze it by pressing fn+either f8 or f9 which is used to adjust the
brightness,
i say sometimes as most of the time when it freezes no buttons will unfreeze
it.
iv checked all error logs and system info<msinfo32>and that shows nothing.
The only error i seem to have quite a bit is this one
Product: Windows Operating System
ID: 32003
Source: ipnathlp
Version: 5.2
Symbolic Name: IP_NAT_LOG_IOCTL_FAILED
Message: The Network Address Translator (NAT) was unable to request an
operation of the kernel-mode translation module. This may indicate
misconfiguration, insufficient resources, or an internal error. The data is
the error code.

but whether that has any relation to this i dont know.Any advice or help
would be very much appreciated.

 

[Jon Erlandson]

There are various worm, trojans and viruses that can affect how your system
is operating and you're particularly susceptible if you use file sharing
programs. I would first do a thorough scan and see if anything is detected
(run everything you have) and/or try the following free services.

Trend Micro House Call
http://housecall.trendmicro.com/

Spybot Search & Destroy
http://www.safer-networking.org/en/download/index.html

Ad-Aware
http://www.lavasoftusa.com/software/adaware/

CWShredder
http://www.intermute.com/spysubtract/cwshredder_download.html

McAfee Stinger
http://vil.nai.com/vil/stinger/


You might also first fix the error and see if changes anything.
Microsoft has info on Event ID 32003 (for Microsoft 2000 server) that
suggests the nat address pool is misconfigured so you might look how address
pooling is configured in your router.

Network Address Translation Mapping Is Not Successful and an Event ID 32003
Is Logged
http://support.microsoft.com/default.aspx?scid=kb;en-us;293497

 

[gerryf]

since fn+f8 or f9 are both hardware driven, not windows driven, I would
concentrate on a bios update from the laptop maker

Not sure why that would unfreeze things, though. My first inclination on a
laptop freeze is overheating, so perhaps opening her up and cleaning the
vents

 

[Guest]

hi thanks for replying.i dont have a router.and am running windows xp home
edition.i have scanned everything and found loads of rubbish,also had fun
with the msblast worm which surprised me the system came with an antivirus
installed which never detected anything.and today i uninstalled it and
installed the free avg which immediately detected something,then the system
will shut down in 60 seconds message appeared,thats when i knew.so i typed
the shutdown a: command to stop it and scanned over and over and for ages it
was fine.it doesnt seem to be freezing as much but it has froze a couple of
times since.
i must agree the idea i have is a fault with the fan or something.
how can i find out if it with the temp of the laptop.?is there any software
to check hardware status