Plain Text Problem

[Anthony Manniello]

My company just recently installed Outlook 2007 on certain computers in the office. We use a HTML signature at the end of all our emails that includes the company logo. I have the default set to compose messages in HTML which works great. They select new mail and the signature comes up. The problem I have just run into is when someone is in a folder and wants to attach a file to e-mail by right clicking the file and selecting the Send To Mail Recipient option, the message is then composed in Plain Text. The signature is also not inserted automatically. The person composing the email must select options and change the format to HTML or else if they insert the signature, the company logo will not appear. Is there a way to set Outlook to open an new email message in HTML regardless of what way my employees decide to attach documents?

 

[Brian Tillman]

My company just recently installed Outlook 2007 on certain computers
in the office. We use a HTML signature at the end of all our emails
that includes the company logo. I have the default set to compose
messages in HTML which works great. They select new mail and the
signature comes up. The problem I have just run into is when someone
is in a folder and wants to attach a file to e-mail by right clicking
the file and selecting the Send To Mail Recipient option, the message
is then composed in Plain Text. The signature is also not inserted
automatically. The person composing the email must select options and
change the format to HTML or else if they insert the signature, the
company logo will not appear. Is there a way to set Outlook to open
an new email message in HTML regardless of what way my employees
decide to attach documents?

I don't think so. The "Send to Mail Recipient" process doesn't use a
full-blown interface into Outlook and you can't adjust how it works, as far
as I know.

 

[Anthony Manniello]

Yea that is what I was afraid of. Ok thanks for the help man.