ping default gateway fails.

[clintonb]

I just recently signed up for wireless broadband service. The company
gave me a Ripwave Wireless mode from Navini Networks. Basically all
you have to do is plug the modem into your network card and you're
connected to the internet.

I've tried using it on several computers and it worked fine. But I have
one computer (a Dell Dimension 4100 running Windows 2000) where it
loses the connection all the time.

I read about doing some ping tests.
The "loopback" ping test worked.
I pinged the IP address that was automatically assigned to my computer.
That worked.
But when I ping the default gateway IP address, it fails.

When I try pinging the same default gateway IP address when using my
other computer (a Compaq Deskpro running Windows 98 SE), the ping test
passes.

I tried using a new network card in the Dell, but the behavior did not
change.

My tests basically ruled out the wireless modem and the network card.
What should I check next?

Thanks,
- Clint

 

[Dana]

I just recently signed up for wireless broadband service. The company
gave me a Ripwave Wireless mode from Navini Networks. Basically all
you have to do is plug the modem into your network card and you're
connected to the internet.

I've tried using it on several computers and it worked fine. But I have
one computer (a Dell Dimension 4100 running Windows 2000) where it
loses the connection all the time.

I read about doing some ping tests.
The "loopback" ping test worked.
I pinged the IP address that was automatically assigned to my computer.
That worked.
But when I ping the default gateway IP address, it fails.

Do an ipconfig /all
and post the results here

When I try pinging the same default gateway IP address when using my
other computer (a Compaq Deskpro running Windows 98 SE), the ping test
passes.

do an ipconfig /all
and post results here

a great way to see what is going on is to compare your two computers, one
that is working, and one that is not.

I tried using a new network card in the Dell, but the behavior did not
change.

My tests basically ruled out the wireless modem and the network card.
What should I check next?

Compare your network settings between the computer that is working, and the
one that is not working.

 

[clintonb]

Do an ipconfig /all
and post the results here

do an ipconfig /all
and post results here

a great way to see what is going on is to compare your two computers, one
that is working, and one that is not.


Compare your network settings between the computer that is working, and the
one that is not working.

I'm sorry, I haven't gotten around to providing an ipconfig /all
listing. But I discovered something today. I took my home computer to
work and connected it up to my work network. I let it auto-configure
an IP address. I checked the default gateway using ipconfig and pinged
it. It usually resulted in 50-75% data loss. Now here is the really
interesting part: when my home computer was plugged into the network at
work, ALL the computers in the office started experiencing 50-75% data
loss. But the moment I unplugged my home computer from the network,
then there was 0% data loss.

I wonder if this is a virus problem. I'll try installing some
anti-virus software tonight.

- Clint