Picture and fax viewer


G

Guest

When I open an Email attachment titled IMSTP.gif(8.92KB) it opens the Windows
Picture and Fax Viewer. When I delete this attachment, other pictures appear.
How can I remove Windows Picture and Fax Viewer or stop these other pictures
from appearing?
 
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R

Ramesh, MS-MVP

When you view an image attachment directly from your email client (such as
Microsoft Outlook, Outlook Express etc), the attachment gets stored in the
Temporary Internet Files (TIF), before it's being previewed. So, Windows
Picture and Fax Viewer's current directory becomes the TIF folder, and all
the pictures in the TIF are lined up in Windows Picture and Fax Viewer. To
clear the Temporary Internet files cache, follow these steps:

1. Start Internet Explorer
2. On the Tools menu, click Internet Options
3. Click the General tab
4. Under Temporary Internet files, click Delete Files
5. When you are prompted to delete the files, click OK

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When I open an Email attachment titled IMSTP.gif(8.92KB) it opens the
Windows
Picture and Fax Viewer. When I delete this attachment, other pictures
appear.
How can I remove Windows Picture and Fax Viewer or stop these other pictures
from appearing?
 
G

Guest

This solution does not always work. When an EMail has "smileys" attached to
it and when you open the "smileys" attachment and delete same, other pictures
appear and I have to delete same one at a time. Any solutions?

Ramesh said:
You're welcome.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks!!! it worked and saved me a lot of work

Ramesh said:
When you view an image attachment directly from your email client (such as
Microsoft Outlook, Outlook Express etc), the attachment gets stored in the
Temporary Internet Files (TIF), before it's being previewed. So, Windows
Picture and Fax Viewer's current directory becomes the TIF folder, and all
the pictures in the TIF are lined up in Windows Picture and Fax Viewer. To
clear the Temporary Internet files cache, follow these steps:

1. Start Internet Explorer
2. On the Tools menu, click Internet Options
3. Click the General tab
4. Under Temporary Internet files, click Delete Files
5. When you are prompted to delete the files, click OK

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
 
R

Ramesh, MS-MVP

Feel free to send me one such attachment. I use Outlook Express and can test
it for you. Unmunge my mail address by removing the string "XOX." from my
email id.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


This solution does not always work. When an EMail has "smileys" attached to
it and when you open the "smileys" attachment and delete same, other
pictures
appear and I have to delete same one at a time. Any solutions?
 
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G

Guest

I have sent you an Email message that I received with the attachment. When
you open the attachment "Smileys", and click to delete same in "Picture and
Fax Viewer", other pictures appear. I would like to get rid of them at one
time instead of one at a time and thru and by using an EMail tool.
Thanks for your help.

elr

Ramesh said:
Feel free to send me one such attachment. I use Outlook Express and can test
it for you. Unmunge my mail address by removing the string "XOX." from my
email id.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


This solution does not always work. When an EMail has "smileys" attached to
it and when you open the "smileys" attachment and delete same, other
pictures
appear and I have to delete same one at a time. Any solutions?

Ramesh said:
You're welcome.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
 
R

Ramesh, MS-MVP

Works fine here. Which email client are you using? I use Outlook Express,
and the attachments are temporarily stored in the Content.IE5 folder before
previewing.

*Also, you may need to choose "Delete all offline content" option when
clearing the Temporary Internet Files using Internet Explorer.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I have sent you an Email message that I received with the attachment. When
you open the attachment "Smileys", and click to delete same in "Picture and
Fax Viewer", other pictures appear. I would like to get rid of them at one
time instead of one at a time and thru and by using an EMail tool.
Thanks for your help.

elr

Ramesh said:
Feel free to send me one such attachment. I use Outlook Express and can
test
it for you. Unmunge my mail address by removing the string "XOX." from my
email id.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


This solution does not always work. When an EMail has "smileys" attached
to
it and when you open the "smileys" attachment and delete same, other
pictures
appear and I have to delete same one at a time. Any solutions?

Ramesh said:
You're welcome.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
 
G

Guest

I tried again on the attachment and still encountered the same problem. If
you click on the attachment ans bring the "Smileys" into the Picture and Fax
Viewer and using the "Delete" in Picture and Fax Viewer and delete the
"Smileys", other pictures will be shown, if you keep deleting and saying
"yes", you will get a lot of pictures one a t a time to delete. This is what
I want to get rid of while I am using "Outlook Express" without having to go
into "Internet Explorer"

Ramesh said:
Works fine here. Which email client are you using? I use Outlook Express,
and the attachments are temporarily stored in the Content.IE5 folder before
previewing.

*Also, you may need to choose "Delete all offline content" option when
clearing the Temporary Internet Files using Internet Explorer.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I have sent you an Email message that I received with the attachment. When
you open the attachment "Smileys", and click to delete same in "Picture and
Fax Viewer", other pictures appear. I would like to get rid of them at one
time instead of one at a time and thru and by using an EMail tool.
Thanks for your help.

elr

Ramesh said:
Feel free to send me one such attachment. I use Outlook Express and can
test
it for you. Unmunge my mail address by removing the string "XOX." from my
email id.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


This solution does not always work. When an EMail has "smileys" attached
to
it and when you open the "smileys" attachment and delete same, other
pictures
appear and I have to delete same one at a time. Any solutions?

Ramesh said:
You're welcome.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
 
R

Ramesh, MS-MVP

No workaround as far as I know. You need to use Internet Explorer options
(Inetcpl.cpl) to clear the TIF cache. Or, create a Disk Cleanup task and
place the shortcut in Quick Launch.

How to Automate the Disk Cleanup Tool in Windows XP:
http://support.microsoft.com/?kbid=315246

Clear the Temporary Internet Files using the Windows XP Disk Cleanup
utility:
http://windowsxp.mvps.org/clearxptif.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I tried again on the attachment and still encountered the same problem. If
you click on the attachment ans bring the "Smileys" into the Picture and Fax
Viewer and using the "Delete" in Picture and Fax Viewer and delete the
"Smileys", other pictures will be shown, if you keep deleting and saying
"yes", you will get a lot of pictures one a t a time to delete. This is what
I want to get rid of while I am using "Outlook Express" without having to go
into "Internet Explorer"

Ramesh said:
Works fine here. Which email client are you using? I use Outlook Express,
and the attachments are temporarily stored in the Content.IE5 folder
before
previewing.

*Also, you may need to choose "Delete all offline content" option when
clearing the Temporary Internet Files using Internet Explorer.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I have sent you an Email message that I received with the attachment. When
you open the attachment "Smileys", and click to delete same in "Picture
and
Fax Viewer", other pictures appear. I would like to get rid of them at one
time instead of one at a time and thru and by using an EMail tool.
Thanks for your help.

elr

Ramesh said:
Feel free to send me one such attachment. I use Outlook Express and can
test
it for you. Unmunge my mail address by removing the string "XOX." from
my
email id.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


This solution does not always work. When an EMail has "smileys" attached
to
it and when you open the "smileys" attachment and delete same, other
pictures
appear and I have to delete same one at a time. Any solutions?

Ramesh said:
You're welcome.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
 
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G

Guest

I currently have a simular issue with the picture and fax viewer. When
opening up a picture using Windows Picture and Fax Viewer, if there exists
within that same directory a dead LNK file, this will cause some slow down
with the application. Why this occurs? Perhaps when loading the application,
it first scans the directory to make a note of the available pictures for
like a slide show purpose. When encountering a dead link, the program hangs
for a period of time.

I removed a dead LNK from the desktop, and the Picture and fax viewer opened
normally. However, now when I open a picture from Outlook I get the same
hanging response as I did on the desktop. I removed all temp files, offline
content, and cookies. I manually searched all temp file locations and cleared
the folders, also did a search for *.tmp and cleared them. I cleared the
deleted items, and sent items folders with in outlook. I did find what seems
to be a hidden folder OLK19 under the TIF directory. I will attempt to clean
that folder up, and if that does not fix the problem I am out of ideas...

Ramesh said:
No workaround as far as I know. You need to use Internet Explorer options
(Inetcpl.cpl) to clear the TIF cache. Or, create a Disk Cleanup task and
place the shortcut in Quick Launch.

How to Automate the Disk Cleanup Tool in Windows XP:
http://support.microsoft.com/?kbid=315246

Clear the Temporary Internet Files using the Windows XP Disk Cleanup
utility:
http://windowsxp.mvps.org/clearxptif.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I tried again on the attachment and still encountered the same problem. If
you click on the attachment ans bring the "Smileys" into the Picture and Fax
Viewer and using the "Delete" in Picture and Fax Viewer and delete the
"Smileys", other pictures will be shown, if you keep deleting and saying
"yes", you will get a lot of pictures one a t a time to delete. This is what
I want to get rid of while I am using "Outlook Express" without having to go
into "Internet Explorer"

Ramesh said:
Works fine here. Which email client are you using? I use Outlook Express,
and the attachments are temporarily stored in the Content.IE5 folder
before
previewing.

*Also, you may need to choose "Delete all offline content" option when
clearing the Temporary Internet Files using Internet Explorer.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I have sent you an Email message that I received with the attachment. When
you open the attachment "Smileys", and click to delete same in "Picture
and
Fax Viewer", other pictures appear. I would like to get rid of them at one
time instead of one at a time and thru and by using an EMail tool.
Thanks for your help.

elr

Ramesh said:
Feel free to send me one such attachment. I use Outlook Express and can
test
it for you. Unmunge my mail address by removing the string "XOX." from
my
email id.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


This solution does not always work. When an EMail has "smileys" attached
to
it and when you open the "smileys" attachment and delete same, other
pictures
appear and I have to delete same one at a time. Any solutions?

:

You're welcome.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
 

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