Can no long view a fax

[mac1]

Running WindowsXP home edition

After deleting a program this morning ( it was not Windows Picture and Fax
Viewer) I can no longer view fax after "selecting" it > "right-clicking" the
fax > selecting "view" while in fax console. My faxes were being previously
opened by another program other than Windows Picture and Fax Viewer. I don't
know how that program became the default viewer (as it was a program that
created greeting cards). I didn't not want this program to be the viewer so
I deleted it..thinking that Windows Picture and Fax Viewer would open
instead.

I was wrong because when I now try to open a fax, I receive an error
message that reads: The fax doc.cannot be displayed because your operating
system does not have a default viewer for fax doc.(.tif. files).

I know that "Windows Picture and Fax Viewer" is installed on my computer
because when I open my pictures folder and select a photo "Windows picture
and Fax Viewer" opens them..

How can I once again get Windows Picture and Fax Viewer to be my default
viewer? Thanks.

 

[John A]

MS Fax docs are multi-page TIF files

In Folder Options / File Types - find TIF, click on Change then select
Windows Picture & Fax Viewer - make sure you tick the box "Always use
....."

John Allen

 

[mac1]

MS Fax docs are multi-page TIF files

In Folder Options / File Types - find TIF, click on Change then select
Windows Picture & Fax Viewer - make sure you tick the box "Always use
...."

John Allen

Thanks for your help.

 

[Ramesh, MS-MVP]

Unable to open fax messages present in the "Sent Items" folder?:
http://windowsxp.mvps.org/tiffix.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Running WindowsXP home edition

After deleting a program this morning ( it was not Windows Picture and Fax
Viewer) I can no longer view fax after "selecting" it > "right-clicking" the
fax > selecting "view" while in fax console. My faxes were being previously
opened by another program other than Windows Picture and Fax Viewer. I don't
know how that program became the default viewer (as it was a program that
created greeting cards). I didn't not want this program to be the viewer so
I deleted it..thinking that Windows Picture and Fax Viewer would open
instead.

I was wrong because when I now try to open a fax, I receive an error
message that reads: The fax doc.cannot be displayed because your operating
system does not have a default viewer for fax doc.(.tif. files).

I know that "Windows Picture and Fax Viewer" is installed on my computer
because when I open my pictures folder and select a photo "Windows picture
and Fax Viewer" opens them..

How can I once again get Windows Picture and Fax Viewer to be my default
viewer? Thanks.

 

[John A]

My pleaseure!

Thanks for your help.