Photo Story 3 Problem

[Fortissima]

I have been using Photo Story 3 for several months. I believe it is an
excellent program. I recently installed Norton Internet Security 6 on my
computer, an HP Pavillion 7975, and now every time I try to use Photo Story
3 I get the message 'A device attached to the system is not functioning'.
All of my other programs work as before so I suspect this problem is PS3
specific. Googling this problem produces a lot of comment on the
vbrun300.dll file being missing fromWindows/System. I have checked and it is
there but I have no way of knowing if it is corrupted. I would appreciate
any kind of help I can get with solving this problem.

 

[John Inzer]

I have been using Photo Story 3 for several months. I
believe it is an excellent program. I recently installed
Norton Internet Security 6 on my computer, an HP
Pavillion 7975, and now every time I try to use Photo
Story 3 I get the message 'A device attached to the
system is not functioning'. All of my other programs work
as before so I suspect this problem is PS3 specific.
Googling this problem produces a lot of comment on the
vbrun300.dll file being missing fromWindows/System. I
have checked and it is there but I have no way of knowing
if it is corrupted. I would appreciate any kind of help I
can get with solving this problem.

================================
Did you try disabling or uninstalling Norton
Security to see if the issue would clear up?

Might be worth a try uninstall/reinstall PhotoStory 3.

It may not be related, but the following article
indicates that a similar issue exists with Windows
Media Encoder for users of certain ATI video cards:

Error Message: A Device Attached to the
System Is Not Functioning
http://support.microsoft.com/kb/284153/en-us

--

John Inzer
MS Picture It! MVP
Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm