G
Guest
Hi all
I hope the combined knowledge of this forum could shed some light on a problem with the Photo Printing Wizard on my Nan's PC
In short, its very slow. When pressing the Print button from within the Picture and Fax viewer, the wizard loads up after about 30 seconds, and it takes longer for each step of the wizard to display. The worst step being where the print layout is chosen, where it can take up to 2 minutes to get what we want; when we scroll down the list of layout options it stalls, thinks for a bit, then displays. It'll takes about 20 seconds to register that I've clicked on a layout and a further 30 to respond to clicking the Next button; and so on. All in all, it can take about 5 minutes before its ready to send the info to the printer
Not entirely sure whats caused this, it just started behaving like this pretty much overnight. I wondered if it was a side effect of Hotfix? I've since disabled the automatic Windows Update as it seems to download and install lots of fixes, not all of them relevant to Nan's PC. Future updates will be done manually
Any other application prints normally, it just seems to be the Photo Printing Wizard; a shame as its nice and simple bit of software which my nan finds very easy to use. The PC has behaved like this with both a Canon S200 and Epson C64xx printer.
She's running XP Home with Service Pack 1 at the moment, PC is a 1.7GHx Celeron with 128Mb RAM (although for some odd reason, when viewing Control Panel > System, the General tab only shows 96Mb RAM).
Any help is very much appreciated, and hopefully it'll end a frustrating problem
Regards
Be
PS: Yes I did say my Nan's PC. With a bit of my help to start her off, my 70 year old grandmother is happily browsing the Internet, communicating with family abroad and enjoying digital photography - just not the printing bit!
)
I hope the combined knowledge of this forum could shed some light on a problem with the Photo Printing Wizard on my Nan's PC
In short, its very slow. When pressing the Print button from within the Picture and Fax viewer, the wizard loads up after about 30 seconds, and it takes longer for each step of the wizard to display. The worst step being where the print layout is chosen, where it can take up to 2 minutes to get what we want; when we scroll down the list of layout options it stalls, thinks for a bit, then displays. It'll takes about 20 seconds to register that I've clicked on a layout and a further 30 to respond to clicking the Next button; and so on. All in all, it can take about 5 minutes before its ready to send the info to the printer
Not entirely sure whats caused this, it just started behaving like this pretty much overnight. I wondered if it was a side effect of Hotfix? I've since disabled the automatic Windows Update as it seems to download and install lots of fixes, not all of them relevant to Nan's PC. Future updates will be done manually
Any other application prints normally, it just seems to be the Photo Printing Wizard; a shame as its nice and simple bit of software which my nan finds very easy to use. The PC has behaved like this with both a Canon S200 and Epson C64xx printer.
She's running XP Home with Service Pack 1 at the moment, PC is a 1.7GHx Celeron with 128Mb RAM (although for some odd reason, when viewing Control Panel > System, the General tab only shows 96Mb RAM).
Any help is very much appreciated, and hopefully it'll end a frustrating problem
Regards
Be
PS: Yes I did say my Nan's PC. With a bit of my help to start her off, my 70 year old grandmother is happily browsing the Internet, communicating with family abroad and enjoying digital photography - just not the printing bit!
)