Photo printing wizard not functionning properly

[Yaacov Klapisch]

I use the Photo printing wizard to print jpegs. Suddently yesterday is
stopped working properly and it doesn't print.
When I open the wizard it seems everything is working and I select the
picture then the Layout window is blank and when you click Next it says the
printing was successful but nothing comes out.
Yaacov
(e-mail address removed)

 

[John Inzer]

I use the Photo printing wizard to print jpegs. Suddently yesterday is
stopped working properly and it doesn't print.
When I open the wizard it seems everything is working and I select the
picture then the Layout window is blank and when you click Next it
says the printing was successful but nothing comes out.
Yaacov
(e-mail address removed)

==================
Try this, maybe it will restore the option:

Go to...Start / Run and type
(or copy/paste):

"REGSVR32 SHIMGVW.DLL"
(without the quotes)(Yes, there's
a space between 2 and S)

Click...OK.

A dialog box should report the following:

"DllRegisterServer in SHIMGVW.DLL succeeded"

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Yaacov Klapisch]

Thanks John.
Before I posted I did some research and one of the possible solutions was
your post from 2 months ago (Aug. 07 - Georgia Lady - Photo Printer Wizard
Gone) regarding the Wizard not working. I tried both commands but they
didn't work.
Any other idea?

 

[John Inzer]

Thanks John.
Before I posted I did some research and one of the possible solutions
was your post from 2 months ago (Aug. 07 - Georgia Lady - Photo
Printer Wizard Gone) regarding the Wizard not working. I tried both
commands but they didn't work.
Any other idea?

=================================
When you run the commands do you receive
the correct dialog?

Did you try this one?

Try the following command to
force a reinstall.

Go to...Start / Run and type
(or copy/paste):

regsvr32 /i shimgvw.dll
(yes, the space after the 2 and the space
after the i is required)

Press...Enter...

You should see a dialog box that says:
DllRegisterServer and DllInstall in shimgvw.dll succeeded


Maybe some maintenance would help:

Empty your Temporary Internet Files Folder.

(260897) How to Delete the Contents of the
Temporary Internet Files Folder
http://support.microsoft.com/?kbid=260897

Running Disk Cleanup, Error Checking and
Defrag on a regular schedule is a good idea.

(310312) Description of the Disk Cleanup
Tool in Windows XP
http://support.microsoft.com/?kbid=310312

(315265) How to Perform Disk Error Checking
in Windows XP
http://support.microsoft.com/?kbid=315265
(check the two boxes..."Automatically fix file
system errors" and "Scan for and attempt
recovery of bad sectors") the utility will run
the next time you restart your computer.
(run error checking repeatedly until it finds
no errors)

(314848) How to Defragment Your Disk
Drive Volumes in Windows XP
http://support.microsoft.com/?kbid=314848

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Yaacov Klapisch]

Dear John,
I get the correct dialogs from the command.
I also tried all the options you gave and the problem is still the same.
What else can be done?
Is there a way to "reinstall" the print module?

 

[John Inzer]

Dear John,
I get the correct dialogs from the command.
I also tried all the options you gave and the problem is still the
same. What else can be done?
Is there a way to "reinstall" the print module?

==================================
Sorry, I don't have a solution.

Did you install / uninstall or update anything
that could have caused the issue?

I wonder if it would help if you did a System
Restore to a time before the issue began.

(306084) HOW TO: Restore the Operating
System to a Previous State in Windows XP
http://support.microsoft.com/?kbid=306084

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[tdjanke]

I have a similar problem. When I use the printing wizard, I used to get the
option in the Layout section to print full page, 4x6, 5x7 etc but now all I
can do is print full page fax or photo, nothing smaller.

I too tried what was suggested here and no change. Did you happen to find a
fix for your problem?

thanks,

~Tony