Persistent error message word 2007

D

Dee

I havre a new Dell vostro that came with office pro 2007 preinstalled,
running win XP. I have recently installed a new HP wireless printer. There
was also a windows update which self installed at the same time. Since then I
have had the same error message each time I close down word, (although not
when I close down the files I am working with first - just each time I close
the app itself).

It tells me MS Office Word has discovered a problem and needs to close. My
information may be lost - and it offers an optoin to recover. It also details
an error report to send to Microsoft. If I view the error report it is quite
long. Each time I click and send the report.

However, it only occurs with word, not excel.

Would uninstalling office and then reinstalling eliminate the problem?Anyone
else with a similar issue??
 
T

Terry Farrell

It is probably a bug in the HP printer driver. Try selecting a different
printer driver as the Windows Default and only switch to the buggy printer
when you need to print.

You should report this to HP who despite thousands of complaints have still
not updated the driver.
 

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