Cannot email from within Word 2007

[Blue Max]

Can anyone help? We try to email a document (Office Button > Send) from
within Word 2007, but nothing happens. Upon checking the Windows Vista Task
Manager, we can see the Outlook.exe process running, but Task Manager does
not report an Outlook.exe application and the 'New Message' window is not
displayed on the screen. This conflict locks up Word 2007 which cannot be
closed until the process is terminated.

If Outlook is running, we are often able to successfully email the document
because the 'New Message ' window will appear on the screen. Unfortunately,
having to open Outlook each time is very frustrating and defeats the purpose
of the "integrated" email feature in Word. Any ideas what is happening and
why Outlook will not display a 'New Message' window out of Word 2007?

 

[JoAnn Paules]

Are you using Outlook 2007?

 

[Blue Max]

Yes, JoAnn, we are also using Outlook 2007. The two should be extremely
compatible, but we are not having much success thus far.

Thanks,
Richard

*********************

Are you using Outlook 2007?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Can anyone help? We try to email a document (Office Button > Send) from
within Word 2007, but nothing happens. Upon checking the Windows Vista
Task Manager, we can see the Outlook.exe process running, but Task
Manager does not report an Outlook.exe application and the 'New Message'
window is not displayed on the screen. This conflict locks up Word 2007
which cannot be closed until the process is terminated.

If Outlook is running, we are often able to successfully email the
document because the 'New Message ' window will appear on the screen.
Unfortunately, having to open Outlook each time is very frustrating and
defeats the purpose of the "integrated" email feature in Word. Any ideas
what is happening and why Outlook will not display a 'New Message' window
out of Word 2007?

 

[Doug Robbins - Word MVP]

Is Outlook set as the default mail program?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Yes, JoAnn, we are also using Outlook 2007. The two should be extremely
compatible, but we are not having much success thus far.

Thanks,
Richard

*********************

Are you using Outlook 2007?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Can anyone help? We try to email a document (Office Button > Send) from
within Word 2007, but nothing happens. Upon checking the Windows Vista
Task Manager, we can see the Outlook.exe process running, but Task
Manager does not report an Outlook.exe application and the 'New Message'
window is not displayed on the screen. This conflict locks up Word 2007
which cannot be closed until the process is terminated.

If Outlook is running, we are often able to successfully email the
document because the 'New Message ' window will appear on the screen.
Unfortunately, having to open Outlook each time is very frustrating and
defeats the purpose of the "integrated" email feature in Word. Any
ideas what is happening and why Outlook will not display a 'New Message'
window out of Word 2007?

 

[Blue Max]

Yes, we have tried to set Outlook 2007 as the default email program under
Control Panel > Programs > Default Programs > Set program access and
computer defaults. Unfortunately, it appears that this default is not
saved, because it is reset to "Use my current e-mail program" every time we
re-enter the dialog. Furthermore, we are not really sure what it means to
"Use my current e-mail program."

We also noted that Outlook 2007 retains all its defaults under Control Panel

Programs > Default Programs > Set Default Programs. Regardless, we still

continue to have the same problem.

Thanks,
Richard

Is Outlook set as the default mail program?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Yes, JoAnn, we are also using Outlook 2007. The two should be extremely
compatible, but we are not having much success thus far.

Thanks,
Richard

*********************

Are you using Outlook 2007?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Can anyone help? We try to email a document (Office Button > Send)
from within Word 2007, but nothing happens. Upon checking the Windows
Vista Task Manager, we can see the Outlook.exe process running, but
Task Manager does not report an Outlook.exe application and the 'New
Message' window is not displayed on the screen. This conflict locks up
Word 2007 which cannot be closed until the process is terminated.

If Outlook is running, we are often able to successfully email the
document because the 'New Message ' window will appear on the screen.
Unfortunately, having to open Outlook each time is very frustrating and
defeats the purpose of the "integrated" email feature in Word. Any
ideas what is happening and why Outlook will not display a 'New
Message' window out of Word 2007?

 

[Doug Robbins - Word MVP]

If you do not have Outlook open all of the time, what are you using as your
mail program?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Yes, we have tried to set Outlook 2007 as the default email program under
Control Panel > Programs > Default Programs > Set program access and
computer defaults. Unfortunately, it appears that this default is not
saved, because it is reset to "Use my current e-mail program" every time
we re-enter the dialog. Furthermore, we are not really sure what it means
to "Use my current e-mail program."

We also noted that Outlook 2007 retains all its defaults under Control
Panel

Programs > Default Programs > Set Default Programs. Regardless, we still

continue to have the same problem.

Thanks,
Richard

Is Outlook set as the default mail program?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Yes, JoAnn, we are also using Outlook 2007. The two should be extremely
compatible, but we are not having much success thus far.

Thanks,
Richard

*********************
Are you using Outlook 2007?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Can anyone help? We try to email a document (Office Button > Send)
from within Word 2007, but nothing happens. Upon checking the Windows
Vista Task Manager, we can see the Outlook.exe process running, but
Task Manager does not report an Outlook.exe application and the 'New
Message' window is not displayed on the screen. This conflict locks
up Word 2007 which cannot be closed until the process is terminated.

If Outlook is running, we are often able to successfully email the
document because the 'New Message ' window will appear on the screen.
Unfortunately, having to open Outlook each time is very frustrating
and defeats the purpose of the "integrated" email feature in Word.
Any ideas what is happening and why Outlook will not display a 'New
Message' window out of Word 2007?

 

[Terry Farrell]

Seeing 'Use my current email program' is correct and although you may see
Outlook listed without its button checked, as long as you selected Outlook
from the Set Your Default Programs and pressed the Set this Program as
Default option. I always found that a bit crazy and never understood why the
Outlook button was never set.

--
Terry Farrell - MSWord MVP

Yes, we have tried to set Outlook 2007 as the default email program under
Control Panel > Programs > Default Programs > Set program access and
computer defaults. Unfortunately, it appears that this default is not
saved, because it is reset to "Use my current e-mail program" every time
we re-enter the dialog. Furthermore, we are not really sure what it means
to "Use my current e-mail program."

We also noted that Outlook 2007 retains all its defaults under Control
Panel

Programs > Default Programs > Set Default Programs. Regardless, we still

continue to have the same problem.

Thanks,
Richard

Is Outlook set as the default mail program?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Yes, JoAnn, we are also using Outlook 2007. The two should be extremely
compatible, but we are not having much success thus far.

Thanks,
Richard

*********************
Are you using Outlook 2007?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Can anyone help? We try to email a document (Office Button > Send)
from within Word 2007, but nothing happens. Upon checking the Windows
Vista Task Manager, we can see the Outlook.exe process running, but
Task Manager does not report an Outlook.exe application and the 'New
Message' window is not displayed on the screen. This conflict locks
up Word 2007 which cannot be closed until the process is terminated.

If Outlook is running, we are often able to successfully email the
document because the 'New Message ' window will appear on the screen.
Unfortunately, having to open Outlook each time is very frustrating
and defeats the purpose of the "integrated" email feature in Word.
Any ideas what is happening and why Outlook will not display a 'New
Message' window out of Word 2007?

 

[Suzanne S. Barnhill]

This may not apply to Vista, but in Windows XP there is also a setting in
Control Panel | Internet Options | Programs to choose the default mail
client.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Seeing 'Use my current email program' is correct and although you may see
Outlook listed without its button checked, as long as you selected Outlook
from the Set Your Default Programs and pressed the Set this Program as
Default option. I always found that a bit crazy and never understood why
the Outlook button was never set.

--
Terry Farrell - MSWord MVP

Yes, we have tried to set Outlook 2007 as the default email program under
Control Panel > Programs > Default Programs > Set program access and
computer defaults. Unfortunately, it appears that this default is not
saved, because it is reset to "Use my current e-mail program" every time
we re-enter the dialog. Furthermore, we are not really sure what it
means to "Use my current e-mail program."

We also noted that Outlook 2007 retains all its defaults under Control
Panel

Programs > Default Programs > Set Default Programs. Regardless, we
still

continue to have the same problem.

Thanks,
Richard

Is Outlook set as the default mail program?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Yes, JoAnn, we are also using Outlook 2007. The two should be
extremely compatible, but we are not having much success thus far.

Thanks,
Richard

*********************
Are you using Outlook 2007?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Can anyone help? We try to email a document (Office Button > Send)
from within Word 2007, but nothing happens. Upon checking the
Windows Vista Task Manager, we can see the Outlook.exe process
running, but Task Manager does not report an Outlook.exe application
and the 'New Message' window is not displayed on the screen. This
conflict locks up Word 2007 which cannot be closed until the process
is terminated.

If Outlook is running, we are often able to successfully email the
document because the 'New Message ' window will appear on the screen.
Unfortunately, having to open Outlook each time is very frustrating
and defeats the purpose of the "integrated" email feature in Word.
Any ideas what is happening and why Outlook will not display a 'New
Message' window out of Word 2007?

 

[Terry Farrell]

Suzanne

Yes, this is specific to Vista. WinXP is/was far more obvious.

Terry

This may not apply to Vista, but in Windows XP there is also a setting in
Control Panel | Internet Options | Programs to choose the default mail
client.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Seeing 'Use my current email program' is correct and although you may see
Outlook listed without its button checked, as long as you selected
Outlook from the Set Your Default Programs and pressed the Set this
Program as Default option. I always found that a bit crazy and never
understood why the Outlook button was never set.

--
Terry Farrell - MSWord MVP

Yes, we have tried to set Outlook 2007 as the default email program
under Control Panel > Programs > Default Programs > Set program access
and computer defaults. Unfortunately, it appears that this default is
not saved, because it is reset to "Use my current e-mail program" every
time we re-enter the dialog. Furthermore, we are not really sure what
it means to "Use my current e-mail program."

We also noted that Outlook 2007 retains all its defaults under Control
Panel
Programs > Default Programs > Set Default Programs. Regardless, we
still
continue to have the same problem.

Thanks,
Richard

Is Outlook set as the default mail program?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Yes, JoAnn, we are also using Outlook 2007. The two should be
extremely compatible, but we are not having much success thus far.

Thanks,
Richard

*********************
Are you using Outlook 2007?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Can anyone help? We try to email a document (Office Button > Send)
from within Word 2007, but nothing happens. Upon checking the
Windows Vista Task Manager, we can see the Outlook.exe process
running, but Task Manager does not report an Outlook.exe application
and the 'New Message' window is not displayed on the screen. This
conflict locks up Word 2007 which cannot be closed until the process
is terminated.

If Outlook is running, we are often able to successfully email the
document because the 'New Message ' window will appear on the
screen. Unfortunately, having to open Outlook each time is very
frustrating and defeats the purpose of the "integrated" email
feature in Word. Any ideas what is happening and why Outlook will
not display a 'New Message' window out of Word 2007?

 

[Blue Max]

We are using Outlook 2007 as our email program, but we typically don't open
it until we need it for something. Regardless, the email editor should open
when we send a document from within Word or any other application. At least
it always has done on a number of our other computers. Furthermore, the
process OUTLOOK.EXE is always loaded into memory when sending the document
from within Word 2007, it is just that the email editor does not open on the
screen.

Thanks,
Richard

********************

If you do not have Outlook open all of the time, what are you using as
your mail program?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Yes, we have tried to set Outlook 2007 as the default email program under
Control Panel > Programs > Default Programs > Set program access and
computer defaults. Unfortunately, it appears that this default is not
saved, because it is reset to "Use my current e-mail program" every time
we re-enter the dialog. Furthermore, we are not really sure what it
means to "Use my current e-mail program."

We also noted that Outlook 2007 retains all its defaults under Control
Panel

Programs > Default Programs > Set Default Programs. Regardless, we
still

continue to have the same problem.

Thanks,
Richard

Is Outlook set as the default mail program?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Yes, JoAnn, we are also using Outlook 2007. The two should be
extremely compatible, but we are not having much success thus far.

Thanks,
Richard

*********************
Are you using Outlook 2007?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Can anyone help? We try to email a document (Office Button > Send)
from within Word 2007, but nothing happens. Upon checking the
Windows Vista Task Manager, we can see the Outlook.exe process
running, but Task Manager does not report an Outlook.exe application
and the 'New Message' window is not displayed on the screen. This
conflict locks up Word 2007 which cannot be closed until the process
is terminated.

If Outlook is running, we are often able to successfully email the
document because the 'New Message ' window will appear on the screen.
Unfortunately, having to open Outlook each time is very frustrating
and defeats the purpose of the "integrated" email feature in Word.
Any ideas what is happening and why Outlook will not display a 'New
Message' window out of Word 2007?

 

[Blue Max]

Thank you for the reply, Terry. So you are saying that 'Use my current
email program' means that the default program will be used? Furthermore,
this would infer that choosing another program is simply a way of
over-riding the default, correct?

I agree with you, it is ridiculous that the option button is not set for the
default program or, at very least, that the 'Use my current email program'
item could echo the current program in parens after the setting.

All of this is too confusing. The user is never sure what the difference is
between "Control Panel > Programs > Default Programs > Set program access
and computer defaults,"Programs > Default Programs > Set Default Programs,"
and now, according to Suzanne, another setting inside Internet Explorer.
Can someone explain all the differences and the precedence? What cancels
what and what over-rides what?

Thanks,
Richard

*****************

Seeing 'Use my current email program' is correct and although you may see
Outlook listed without its button checked, as long as you selected Outlook
from the Set Your Default Programs and pressed the Set this Program as
Default option. I always found that a bit crazy and never understood why
the Outlook button was never set.

--
Terry Farrell - MSWord MVP

Yes, we have tried to set Outlook 2007 as the default email program under
Control Panel > Programs > Default Programs > Set program access and
computer defaults. Unfortunately, it appears that this default is not
saved, because it is reset to "Use my current e-mail program" every time
we re-enter the dialog. Furthermore, we are not really sure what it
means to "Use my current e-mail program."

We also noted that Outlook 2007 retains all its defaults under Control
Panel

Programs > Default Programs > Set Default Programs. Regardless, we
still

continue to have the same problem.

Thanks,
Richard

Is Outlook set as the default mail program?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Yes, JoAnn, we are also using Outlook 2007. The two should be
extremely compatible, but we are not having much success thus far.

Thanks,
Richard

*********************
Are you using Outlook 2007?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Can anyone help? We try to email a document (Office Button > Send)
from within Word 2007, but nothing happens. Upon checking the
Windows Vista Task Manager, we can see the Outlook.exe process
running, but Task Manager does not report an Outlook.exe application
and the 'New Message' window is not displayed on the screen. This
conflict locks up Word 2007 which cannot be closed until the process
is terminated.

If Outlook is running, we are often able to successfully email the
document because the 'New Message ' window will appear on the screen.
Unfortunately, having to open Outlook each time is very frustrating
and defeats the purpose of the "integrated" email feature in Word.
Any ideas what is happening and why Outlook will not display a 'New
Message' window out of Word 2007?

 

[Suzanne S. Barnhill]

The Internet Options in Internet Explorer are the same dialog that is
accessed from Internet Options in the Control Panel in Windows XP. I gather
from Terry's remarks that the setup in Vista is different.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Thank you for the reply, Terry. So you are saying that 'Use my current
email program' means that the default program will be used? Furthermore,
this would infer that choosing another program is simply a way of
over-riding the default, correct?

I agree with you, it is ridiculous that the option button is not set for
the default program or, at very least, that the 'Use my current email
program' item could echo the current program in parens after the setting.

All of this is too confusing. The user is never sure what the difference
is between "Control Panel > Programs > Default Programs > Set program
access and computer defaults,"Programs > Default Programs > Set Default
Programs," and now, according to Suzanne, another setting inside Internet
Explorer. Can someone explain all the differences and the precedence?
What cancels what and what over-rides what?

Thanks,
Richard

*****************

Seeing 'Use my current email program' is correct and although you may see
Outlook listed without its button checked, as long as you selected
Outlook from the Set Your Default Programs and pressed the Set this
Program as Default option. I always found that a bit crazy and never
understood why the Outlook button was never set.

--
Terry Farrell - MSWord MVP

Yes, we have tried to set Outlook 2007 as the default email program
under Control Panel > Programs > Default Programs > Set program access
and computer defaults. Unfortunately, it appears that this default is
not saved, because it is reset to "Use my current e-mail program" every
time we re-enter the dialog. Furthermore, we are not really sure what
it means to "Use my current e-mail program."

We also noted that Outlook 2007 retains all its defaults under Control
Panel
Programs > Default Programs > Set Default Programs. Regardless, we
still
continue to have the same problem.

Thanks,
Richard

Is Outlook set as the default mail program?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Yes, JoAnn, we are also using Outlook 2007. The two should be
extremely compatible, but we are not having much success thus far.

Thanks,
Richard

*********************
Are you using Outlook 2007?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Can anyone help? We try to email a document (Office Button > Send)
from within Word 2007, but nothing happens. Upon checking the
Windows Vista Task Manager, we can see the Outlook.exe process
running, but Task Manager does not report an Outlook.exe application
and the 'New Message' window is not displayed on the screen. This
conflict locks up Word 2007 which cannot be closed until the process
is terminated.

If Outlook is running, we are often able to successfully email the
document because the 'New Message ' window will appear on the
screen. Unfortunately, having to open Outlook each time is very
frustrating and defeats the purpose of the "integrated" email
feature in Word. Any ideas what is happening and why Outlook will
not display a 'New Message' window out of Word 2007?

 

[Terry Farrell]

It is different and I honestly cannot see that it improves anything over how
XP handled Program defaults. It just seems more confusing.

Terry

The Internet Options in Internet Explorer are the same dialog that is
accessed from Internet Options in the Control Panel in Windows XP. I
gather from Terry's remarks that the setup in Vista is different.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Thank you for the reply, Terry. So you are saying that 'Use my current
email program' means that the default program will be used? Furthermore,
this would infer that choosing another program is simply a way of
over-riding the default, correct?

I agree with you, it is ridiculous that the option button is not set for
the default program or, at very least, that the 'Use my current email
program' item could echo the current program in parens after the setting.

All of this is too confusing. The user is never sure what the difference
is between "Control Panel > Programs > Default Programs > Set program
access and computer defaults,"Programs > Default Programs > Set Default
Programs," and now, according to Suzanne, another setting inside Internet
Explorer. Can someone explain all the differences and the precedence?
What cancels what and what over-rides what?

Thanks,
Richard

*****************

Seeing 'Use my current email program' is correct and although you may
see Outlook listed without its button checked, as long as you selected
Outlook from the Set Your Default Programs and pressed the Set this
Program as Default option. I always found that a bit crazy and never
understood why the Outlook button was never set.

--
Terry Farrell - MSWord MVP

Yes, we have tried to set Outlook 2007 as the default email program
under Control Panel > Programs > Default Programs > Set program access
and computer defaults. Unfortunately, it appears that this default is
not saved, because it is reset to "Use my current e-mail program" every
time we re-enter the dialog. Furthermore, we are not really sure what
it means to "Use my current e-mail program."

We also noted that Outlook 2007 retains all its defaults under Control
Panel
Programs > Default Programs > Set Default Programs. Regardless, we
still
continue to have the same problem.

Thanks,
Richard

Is Outlook set as the default mail program?

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

Yes, JoAnn, we are also using Outlook 2007. The two should be
extremely compatible, but we are not having much success thus far.

Thanks,
Richard

*********************
Are you using Outlook 2007?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Can anyone help? We try to email a document (Office Button > Send)
from within Word 2007, but nothing happens. Upon checking the
Windows Vista Task Manager, we can see the Outlook.exe process
running, but Task Manager does not report an Outlook.exe
application and the 'New Message' window is not displayed on the
screen. This conflict locks up Word 2007 which cannot be closed
until the process is terminated.

If Outlook is running, we are often able to successfully email the
document because the 'New Message ' window will appear on the
screen. Unfortunately, having to open Outlook each time is very
frustrating and defeats the purpose of the "integrated" email
feature in Word. Any ideas what is happening and why Outlook will
not display a 'New Message' window out of Word 2007?