Persistant Threats

[Dennis]

Why can't I get rid of Transponder.VX2.A Adware, IEPlugin
Spyware, and Twain Tech Adware even though Microsoft anti-
spyware repeatedly removes it? Why does it return every
time I re-boot?

 

[Bill Sanderson]

Try this first:

Update both Microsoft Antispyware (file, check for update) and your
antivirus.

Restart Windows in safe mode by pressing the f8 function key before the
first Windows screen appears.

Do full deep scans with Microsoft Antispyware and scan with your
antivirus--until a scan with each comes through clean.

If this fails, get Lavasoft's Ad-aware, and their add-on VX2 cleaner, and
try the VX2 cleaner.

I suppose you might even want to do the Ad-aware thing first 'cause it'd be
faster, and I sure wouldn't blame you!

 

[Engel]

Steps to take if you have spyware that is not removed by
Microsoft Windows AntiSpyware (beta)
1) Open up AntiSpyware
2) Click Tools at the top
3) Click "Submit a Suspected Spyware Report"
4) Fill out the form with as much detail so they can
anªlyze quickly


1) Update both Microsoft Antispyware and your antivirus
application.

2A)Have you tried Mcrosoft Antispyware, preferably while
running in safe mode?

3) Do full deep scans with Microsoft Antispyware. Repeat
scanning until a complete scan comes through clean. Ditto
with the antivirus.
This isn't guaranteed, but it works for a great many items
that at first appear not to be cleaned in normal mºde.

Also in safe mode before you run MSAS and the Antivirus,
run Ad-Aware and Spybot.

Post back your results.

Engel