Permanently delete suspected Junk E-mail feature is not working

[Dave]

I've turned on the Permanently delete suspected Junk E-mail feature.

When I test it, I find messages being sent to the Junk E-mail folder.
However, they are not being automatically deleted from the Junk e-mail folder.

Is there a setting I'm missing or anything I need to reset?

 

[VanguardLH]

I've turned on the Permanently delete suspected Junk E-mail feature.

When I test it, I find messages being sent to the Junk E-mail folder.
However, they are not being automatically deleted from the Junk e-mail folder.

Is there a setting I'm missing or anything I need to reset?

Are the items getting moved to the Junk folder because of the Junk Filter in
Outlook or because of a rule that you defined in Outlook?

How are you going to handle false positives? You really think the Bayesian
scheme employed by Outlook's junk filter is absolutely perfect? It is a
guessing scheme based on weighting of keywords in a historical database.
When you attempt to register at a site (to open an account and be able to
use the new account), how are you going to complete that site's registration
when Outlook's junk filter thought their confirmation e-mail (with the
required URL to complete the registration) gets not only junked but
immediatedly and *permanently* deleted?

Why not use the Auto-Archive function of Outlook? Turn on the global
auto-archive function in Options (so it actually runs at intervals).
Right-click on the Junk folder and set its auto-archiving function to
permanently delete items that are over N days old (I have it set to 3 days).
That gives you that number of days to recover from a false positive. You
might do something that generates an immediate e-mail sent to you but you
don't see it in your Inbox. Since you are expecting this e-mail, you can
look in the Junk folder to see if it got moved there. Since the view in the
Junk folder has the Preview pane disabled, you're safe (although the
AutoPreview mode might be handy to show the first few lines of each e-mail
but only as plain text so you know what each e-mail contains). Your junk
folder doesn't get oversized since it gets cleaned out every couple of days
but you can recover from false positives, something very typical of any
anti-spam scheme using Bayes.

 

[killerb255]

VanguardLH:

That's a good suggestion to redirect someone to a better practice for handling junk mail.

However, what if the main issue isn't Dave's practices for handling the junk mail, but the fact that a feature in Outlook isn't working as intended?

Granted it is better to have a window of opportunity to recover false positives, it also gives companies like Microsoft an excuse to sweep an underlying bug in their program under the rug.

The problem exists in Outlook 2003, 2007 and even in the 2010 beta, so apparently Microsoft doesn't think that fixing the problem is important.

Your solution is akin to saying "Use Firefox" if someone has an Internet Explorer problem instead of telling them to, say, update their IE or change a setting. Granted "use Firefox" is an answer, that's a "workaround" or "another direction," not a solution.

So let's see if someone else has a fix for the real problem: why the "Permanently delete suspected junk e-mail instead of moving it to the Junk E-mail folder" setting is not working as intended. Are there specific conditions that cause Outlook to bypass this setting, despite it being enabled? I ruled out Intelligent Message Filter on the Exchange 2003 server in my particular case.