Hello,
** Solution 1 **
Try running IE8 with add-ons disabled. First ensure that all instances of
IEXPLORE.EXE are ended in Task Manager (press Ctrl+Shift+Esc on your
keyboard, processes tab, end process all IEXPLORE.EXE).
Go to Start > Programs > Accessories > System Tools > Internet Explorer (No
Add-ons) to start IE8 without any add-ons. Try using the browser and see if
it works now.
If it is works now, start IE8 normally, go to Tools (if the menu bar
does not appear, hit the Alt key on the keyboard) > Manage Add-ons. Here,
disable all the add-ons you don't need under 'Currently Loaded'. Enable each
add-on one at each time, restart and see if the problem occurs again. Once
it occurs again after enabling an add-on, you have nailed the culprit.
** Solution 2 **
In addition to the above, you can try disabling IE8's memory protection and
see if it helps. Start > Control Panel > Internet Options > Advanced > under
'Security', uncheck 'Enable memory protection to help mitigate online
attacks' > OK
** Otherwise **
Otherwise you can use the free Microsoft Phone Support for IE8 (see under
'for consumers')
http://www.microsoft.com/windows/internet-explorer/support/call-us.aspx
quote:
Free phone support for Internet Explorer 8 is limited to installation,
set-up and usage only. Advanced issues are not supported. Advanced issues
include problems that are associated with software and hardware development,
network connectivity, server-based technologies, and business-critical
systems.
Regards,
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