pc

J

jennie

my computer keeps switching off. i will be working on something and it will
just shut down . what can i do to put this right
 
M

Mike Hall - MVP

jennie said:
my computer keeps switching off. i will be working on something and it
will
just shut down . what can i do to put this right


More info is needed..

Laptop or desktop?
Any error messages or does it just shut off without warning?

It may be overheating. If a laptop, ensure that the air intakes and outlets
are not being blocked. Always use it on a rigid, flat surface.

If a desktop, the internal fans may be clogged up with dust. Remove the side
cover and take a look. Dust will build up on the CPU fan and heatsink. take
a good look at this because dust trapped between the fan and heatsink is
less obvious than you may imagine. Another place to look is the intakes on
the power supply. Remove as much dust as you can from inside the case. If
you can, detach the front panel and remove all dust build up..
 
K

Ken Blake, MVP

my computer keeps switching off. i will be working on something and it will
just shut down . what can i do to put this right


Almost certainly this is a hardware issue, not a Windows one. See Mike
Hall's reply for good suggestions.
 
P

Patrick Keenan

jennie said:
my computer keeps switching off. i will be working on something and it
will
just shut down . what can i do to put this right

If it just shuts off and doesn't try to restart, this is an indication of
hardware failure, often caused by heat.

Unfortunately the easiest fix for this is often replacement; it can be
difficult to determine exactly what parts have failed, and it may be more
than one.

You need to start with just being sure your data is backed up, and from
there, it will require either professional service or replacement.

HTH
-pk
 

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