Pc not grabbing an IP address


N

Nick

I have a xp machine which worked fine upto recently. It got attacked
by a few viruses which I cleaned up. Then it stopped connecting to the
net. I have changed the network card and know that the cable and
router work. I even 'repaired' xp.

When I look at the network connections, I see that tcp/ip is set to
automatically obtain ip and dns address which its not doing and
instead allocating a default address. If I manually set the ip/dns
address (based on my router) I can ping the router and ip addresses on
the net (eg: ip for yahoo.com). However it will not ping domain names.
If I start the browser I cannot connect to any domain name or ip
address, not even the router.

I have tried resetting tcp/ip by using netsh command but to no avail.
Is there anything I can do apart from trashing the system and re-
installing xp (dont really want to do that).
 
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S

Steve Winograd

I have a xp machine which worked fine upto recently. It got attacked
by a few viruses which I cleaned up. Then it stopped connecting to the
net. I have changed the network card and know that the cable and
router work. I even 'repaired' xp.

When I look at the network connections, I see that tcp/ip is set to
automatically obtain ip and dns address which its not doing and
instead allocating a default address. If I manually set the ip/dns
address (based on my router) I can ping the router and ip addresses on
the net (eg: ip for yahoo.com). However it will not ping domain names.
If I start the browser I cannot connect to any domain name or ip
address, not even the router.

I have tried resetting tcp/ip by using netsh command but to no avail.
Is there anything I can do apart from trashing the system and re-
installing xp (dont really want to do that).

First, create a System Restore point and/or a registry backup.

Download WinSock XP Fix on another computer and run it on the problem
computer. It's available here:

http://www.snapfiles.com/get/winsockxpfix.html

If that doesn't fix it, download and run LSP-Fix to remove Layered
Service Providers associated with removed malware:

http://cexx.org/lspfix.htm

If you're not sure what to remove, compare the list of LSPs on the
problem computer with the list on a computer that's working right.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
N

Nick

Thanks a ton. Winsockxpfix fixed it first time!

This a great relief after banging my head for 3 weeks against an
unknown enemy. At times I thought about reformatting my HD and
starting again but I said I am not going to give in. This piece of
software has done wonders.
 
S

Steve Winograd

Thanks a ton. Winsockxpfix fixed it first time!

This a great relief after banging my head for 3 weeks against an
unknown enemy. At times I thought about reformatting my HD and
starting again but I said I am not going to give in. This piece of
software has done wonders.

You're welcome! I'm glad that my suggestion helped you fix the
problem. Thanks for posting the result.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
N

Nick

I just wish there more people like you and the guy who wrote this
great program and gave it away free. He also shows the step taken by
the program in case you want to do it yourself manually.

Winsockxpfix - great program.
 
R

Ray Wylie

Steve

I also have a similar problem, so I downloaded Winsockxpfix.exe, but on
running it I get the error "this is not a valid Win32 application". Any
thoughts.

PS
The product details on Snapfiles gives the file size as 1412kb, but my
download is only 5.8kb
Ray
 
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C

Chuck [MVP]

Steve

I also have a similar problem, so I downloaded Winsockxpfix.exe, but on
running it I get the error "this is not a valid Win32 application". Any
thoughts.

PS
The product details on Snapfiles gives the file size as 1412kb, but my
download is only 5.8kb
Ray

Ray,

What I have is 1412K too. If you can only get 6K, you have a problem. Are you
downloading to the computer with a problem, or another computer?

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
 
R

Ray Wylie

Chuck
Yes I am downloading on problematic machine, switched to ubuntu on VM it
downloaded with no problem.
hope it sorts out my problems.

Thanks
Ray


Chuck said:
Steve

I also have a similar problem, so I downloaded Winsockxpfix.exe, but on
running it I get the error "this is not a valid Win32 application". Any
thoughts.

PS
The product details on Snapfiles gives the file size as 1412kb, but my
download is only 5.8kb
Ray

Ray,

What I have is 1412K too. If you can only get 6K, you have a problem.
Are you
downloading to the computer with a problem, or another computer?

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
 
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C

Chuck [MVP]

Chuck
Yes I am downloading on problematic machine, switched to ubuntu on VM it
downloaded with no problem.
hope it sorts out my problems.

Linux to the rescue. 8-D

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
 

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