Pc is very sick

H

hallwall

GRRRRR...WindowsXP MCE...
Until 2 weeks ago I was a very happy not very knowledgeable user who pretty
much uses the pc for research. Then one day after running a
scan(virus/spyware/malware)I noticed an usually high # of malware with yuck 1
virus.
Blastk/Karhan...anyway my pc is not running great if at all....it clicks
when booting up...its slow...or doesn't work at all. I ran a regcure and that
seemed to help...Malwarebytes cleaned a lot of "shyte" out too but things
just aren't working very well. I know how to turn it on and click ok but I'm
a "dummie". Is it time to take it to an expert or is it a simple fix?
 
P

Patrick Keenan

hallwall said:
GRRRRR...WindowsXP MCE...
Until 2 weeks ago I was a very happy not very knowledgeable user who
pretty
much uses the pc for research. Then one day after running a
scan(virus/spyware/malware)I noticed an usually high # of malware with
yuck 1
virus.
Blastk/Karhan...anyway my pc is not running great if at all....it clicks
when booting up...its slow...or doesn't work at all. I ran a regcure and
that
seemed to help...Malwarebytes cleaned a lot of "shyte" out too but things
just aren't working very well. I know how to turn it on and click ok but
I'm
a "dummie". Is it time to take it to an expert or is it a simple fix?

The fixes aren't at beginner level. Someone knowledgeable should be able
to just fix it, or at least back up all your data and settings prior to
wiping the system and starting over - but that is a very extreme case.

So yes, sometimes it's appropriate to recognise that you don't know enough
and need help.

HTH
-pk
 
K

Kayman

GRRRRR...WindowsXP MCE...
Until 2 weeks ago I was a very happy not very knowledgeable user who pretty
much uses the pc for research. Then one day after running a
scan(virus/spyware/malware)I noticed an usually high # of malware with yuck 1
virus.
Blastk/Karhan...anyway my pc is not running great if at all....it clicks
when booting up...its slow...or doesn't work at all. I ran a regcure and that
seemed to help...

....this may just be an illusion.
Why I donÿt use registry cleaners!
http://www.edbott.com/weblog/archives/000643.html
Malwarebytes cleaned a lot of "shyte" out too but things just aren't working
very well.

Did you scan in safe mode as well?
I know how to turn it on and click ok but I'm a "dummie". Is it time to take
it to an expert or is it a simple fix?

It wouldn't do any harm if you'd try these suggestions first:

1.Clear the (IE) temporary Internet files and the history cache.
Click Start==>Run... then type (or copy/paste) "inetcpl.cpl" (w/out
quotation marks) into the box, then click the 'OK' button.
In Internet Properties panel 'General' tab, under 'Browsing history', click
'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete
all...'button then place a checkmark into the box beside 'Also delete files
and settings stored by add-ons', Click 'Yes' and exit the Internet
Properties panel by clicking the 'OK' button.

2.Clean HDD
Click Start==>Run... then type (or copy/paste) "cleanmgr" (w/out quotation
marks into the box, then click the 'OK' button. Select your drive
(presumably WinXP (C:) and click OK.

3.Download David's MULTI_AV.EXE directly:
http://www.pctip.ch/ds/28400/28470/Multi_AV.exe
Additional Instructions:
http://pcdid.com/Multi_AV.htm

4.Other quality Standalone Malware Scanners are:
Kaspersky® AVPTool
http://avptool.virusinfo.info/en/
Direct:
http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/
--and--
Dr.Web CureIt!® Utility - FREE
http://www.freedrweb.com/cureit/
--and--
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

NOTE:
Multi-AV, Kaspersky® Virus Removal Tool, Dr.Web CureIt!® and the free
version of Malwarebytes© and SuperAntispyware are not capable for real-time
protection of your computer.
Kaspersky® AVPTool, Dr.Web CureIt!® have no update feature (so they don't
turn into full blown scanners). As soon as your computer is cleaned you are
supposed to remove these tools from your operating system.
Re: K/AVPTool; To uninstall/move this program 'enable self-defense' must be
unchecked!

After the software is updated, it is suggested scanning the system in Safe
Mode.
How do you boot to Safe Mode?
By pressing/tabbing F8 (or F5 on some keyboards) during re-boot.
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/default.aspx?scid=315222
Start your computer in safe mode (Vista)
http://windowshelp.microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx
http://www.bleepingcomputer.com/tutorials/tutorial61.html

Alternatively:
Click Start==>Run... then type (or copy/paste) "msconfig" (without
quotation marks), click OK. Then click onto BOOT.INI tab and 'check'
/SAFEBOOT then OK and click Restart. To go back to Normal Mode, you must
access the System Configuration utility again and click the General tab
then click/check the radio button 'Normal Startup'- load all device drivers
and services'.

5. Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://www.theeldergeek.com/forum/index.php?s=2e9ea4e19d3289dd877ab75a8220bff6&showforum=29

NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.

Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html
Hundreds Click on 'Click Here to Get Infected' Ad
http://www.eweek.com/article2/0,1895,2132447,00.asp
And ensure your e-mail program is configured to display e-mail messages in
'Plain Text' only

Good luck :)
 

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