pc does not boot - is it possible to create boot cd with another p

[GoalieMom]

We just bought 2 Toshiba Satellites A200, both run Vista Home Premium. Now
one does not boot.

Some of the screen messages read:
"Windows Error Recovery"
"Windows failed to start."
"Launch repair (recommended)"

When we click Launch repair the screen goes to Windows Boot Manager and it
reads:

"Windows has encountered a problem communicating with a device connected to
your computer.

This error can be caused by unplugging a removable storage device such as an
external usb drive while the device is in use, or by faulty hardware such as
a hard drive or cd-rom drive that is failing. Make sure any removable
storage is properly connected and then restart your computer.

If you continue to receive this error message, contact the hardware
manufacturer.

Status: 0xc00000e9

Info: An unexpected I/O error has occurred"

There is/was no external device connected to the laptop - only the power
cord. I contacted Toshiba and they wanted to do the recovery that would
erase everything on the laptop. Something we don't want to do - we just
transferred all our files from an old desktop - we don't want to lose the
data.

Is there any way to save the data? I remember being able to boot pc's from
floppy disks. I searched online but couldn't find instructions on how to
create a boot cd.

If it's not possible to create a boot cd, is there any other way to save or
recover the files?

Any help would be most appreciated!

Thanks, Maria

 

[Mick Murphy]

http://www.knoppix.org/

You can download the above Knoppix Live CD, and burn an ISO image to CD from
it.
It is a bootable disk that does not install, and only uses your RAM and
Graphics to run.
You can copy all Data to Flash drive with it.

 

[Mike Hall - MVP]

We just bought 2 Toshiba Satellites A200, both run Vista Home Premium. Now
one does not boot.

Some of the screen messages read:
"Windows Error Recovery"
"Windows failed to start."
"Launch repair (recommended)"

When we click Launch repair the screen goes to Windows Boot Manager and it
reads:

"Windows has encountered a problem communicating with a device connected
to
your computer.

This error can be caused by unplugging a removable storage device such as
an
external usb drive while the device is in use, or by faulty hardware such
as
a hard drive or cd-rom drive that is failing. Make sure any removable
storage is properly connected and then restart your computer.

If you continue to receive this error message, contact the hardware
manufacturer.

Status: 0xc00000e9

Info: An unexpected I/O error has occurred"

There is/was no external device connected to the laptop - only the power
cord. I contacted Toshiba and they wanted to do the recovery that would
erase everything on the laptop. Something we don't want to do - we just
transferred all our files from an old desktop - we don't want to lose the
data.

Is there any way to save the data? I remember being able to boot pc's
from
floppy disks. I searched online but couldn't find instructions on how to
create a boot cd.

If it's not possible to create a boot cd, is there any other way to save
or
recover the files?

Any help would be most appreciated!

Thanks, Maria

If you have 'just' bought them, take the faulty one back and get it
exchanged for something which works..

--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx

 

[andy]

We just bought 2 Toshiba Satellites A200, both run Vista Home Premium. Now
one does not boot.

Some of the screen messages read:
"Windows Error Recovery"
"Windows failed to start."
"Launch repair (recommended)"

When we click Launch repair the screen goes to Windows Boot Manager and it
reads:

"Windows has encountered a problem communicating with a device connected to
your computer.

This error can be caused by unplugging a removable storage device such as an
external usb drive while the device is in use, or by faulty hardware such as
a hard drive or cd-rom drive that is failing. Make sure any removable
storage is properly connected and then restart your computer.

If you continue to receive this error message, contact the hardware
manufacturer.

Status: 0xc00000e9

Info: An unexpected I/O error has occurred"

There is/was no external device connected to the laptop - only the power
cord. I contacted Toshiba and they wanted to do the recovery that would
erase everything on the laptop. Something we don't want to do - we just
transferred all our files from an old desktop - we don't want to lose the
data.

Aren't the files from the old desktop still on the old desktop?

 

[GoalieMom]

Bought them a month ago, and want to return the faulty one as soon as we get
the files, but can't get the files until Vista boots.

 

[Mike Hall - MVP]

Bought them a month ago, and want to return the faulty one as soon as we
get
the files, but can't get the files until Vista boots.

Take the machine to a technician who can remove the drive and read it with a
regular PC..


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx

 

[GoalieMom]

haha - no they're not - used a flash drive to transfer the files, formatted
the old desktop and gave it away.

And no, the files aren't on the flash drive either, it was erased to
transfer files to another laptop.

Thanks, Maria


:

 

[GoalieMom]

Thanks, am going to try that today.

http://www.knoppix.org/

You can download the above Knoppix Live CD, and burn an ISO image to CD from
it.
It is a bootable disk that does not install, and only uses your RAM and
Graphics to run.
You can copy all Data to Flash drive with it.