Pavilion laptop shutdown problem

[Menno Hershberger]

I have a Pavilion ze1110 laptop here that won't shut down whenever a USB
mouse is attached to it. I've tried it with two different mouses*. The
mouse works fine. It can be plugged in when you start the laptop or after
it's already running. If you unplug it *before* you click on shutdown then
it'll shut down just fine. If you don't, then it cycles as far as "Windows
is shutting down" and that's as far as it goes. Unplugging the mouse at
that point is too late. It still won't shut down.
If you hold the power button in till it dies, then restart it, it boots
right back up without ever running checkdisk, so I'm thinking it must be
pretty well shut down before it hangs on that screen.
Everything looks cool in Device Manager.
It's more an annoyance than anything else. Has anyone here ever experienced
this and if so, did you fins a cure for it?

 

[Allan]

I have a Pavilion ze1110 laptop here that won't shut down whenever a USB
mouse is attached to it. I've tried it with two different mouses*. The
mouse works fine. It can be plugged in when you start the laptop or after
it's already running. If you unplug it *before* you click on shutdown then
it'll shut down just fine. If you don't, then it cycles as far as "Windows
is shutting down" and that's as far as it goes. Unplugging the mouse at
that point is too late. It still won't shut down.
If you hold the power button in till it dies, then restart it, it boots
right back up without ever running checkdisk, so I'm thinking it must be
pretty well shut down before it hangs on that screen.
Everything looks cool in Device Manager.
It's more an annoyance than anything else. Has anyone here ever
experienced
this and if so, did you fins a cure for it?

--
* More than one 4-legged mouse become "mice".
Not sure about the computer variety...

--- Long live Fat32! ---

Hi Menno,
I would suggest that you look at the Event Viewer immediately after
restarting as you described without disconnecting the mouse prior to
shutdown. It may be a bad driver on your HP laptop. Have you checked for
driver updates at HP.com? It is probably better (safer) for the hardware to
disconnect the mouse after the laptop has shut down.

 

[M.I.5¾]

Hi Menno,
I would suggest that you look at the Event Viewer immediately after
restarting as you described without disconnecting the mouse prior to
shutdown. It may be a bad driver on your HP laptop. Have you checked for
driver updates at HP.com? It is probably better (safer) for the hardware
to disconnect the mouse after the laptop has shut down.

Any USB component can be hot plugged and unplugged with complete safety.