patch won't install

R

Robert

Hello. I have XP Home SP1 on my Gateway Laptop and I
have been trying to install the 823980 critical patch
since just before the Blaster hit me and many others. I
download the patch fine, whether from Windows Update or
the Microsoft download site. However when I install, I
briefly see the dialog stating about the files being
verified and extracted but it disappears quickly and I
never see a dialog asking me to restart my computer as I
have when installing previous updates. No error window
appears either but the patch is not listed in my
Add/Remove Programs so I assume the install fails. Does
anyone have any idea how I may be able to rectify this
problem? Any help given will be greatly appreciated.
Thanks.

Robert
 
P

Pat Garard

The Patch was intended to STOP you being "blasted". Now that you HAVE been
blasted, you need to obtain a fix to REMOVE the blaster. Most Anti Virus
Companies offer one. (I use NORTONS and obtained the removal program from
http://www.symantec.com/techsupp/)

Hope this helps,

Pat Garard
Australia
 

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