G
George
I have tried everything I know to do. I have edited my
registry as in a few posts from Microsoft without
progress.
" Microsoft Knowledge Base Article - 836664"
And this one here,
1) Back Up The Registry
Just to be safe you should back up this registry key
before making modifications.
Click Start, Run, and type regedit in the box, and then
click OK
In the left panel, click the pluses next to
HKEY_CURRENT_USER
Software
Microsoft
Right click on Protected Storage System Provider and
select Export
In the File name box, type a unique name for the key
In the Save In box, click a location for the file to be
saved (I would recommend the Desktop)
Click Save
2) Change the Permissions
Still in the Registry, Right click on Protected Storage
System Provider and select Permissions
Click the user name for the user that is currently logged
on and ensure that Read and Full Control permissions are
both set to Allow
Click on the Advanced button, and select the Permissions
tab
Highlight the currently logged on user, and make sure
that Full Control is listed in the Permissions column,
and that This Key and Subkeys is listed in the Apply To
column
Place a check mark in the box for "Replace Permission
Entries on all Child Objects with Entries Shown Here that
Apply to Child Objects"
Click Apply
A box will appear asking if you are sure you want to do
this, click Yes
Click Ok and then Click Ok again to return to the
Registry Editor
3) Delete the Key
Click the plus sign next to Protected Storage System
Provider key
Right click the user sub-key folder that will look
similar to:
S-1-5-21-3723271197-429115175-1203367206-1003
Click Delete and then click Yes in the Confirm Key Delete
dialog box that appears
Each identity may have a sub-key under the Protected
Storage System Provider key. Delete all of the user sub-
key folders under the Protected Storage System Provider
key using the same method
Close the Registry and Reboot the Computer
4) Reenter Password in Outlook Express or Outlook
Open Outlook Express or Outlook
When you are prompted to Enter password, go ahead and
retype it and make sure the Save Password box is checked
This should complete the steps for fixing the problem of
the password not being saved in Outlook Express or
Outlook.
Anyone have an idea on what I should try next?
I even tried reinstalling Office XP.
Thabks for and help you can give, GW
registry as in a few posts from Microsoft without
progress.
" Microsoft Knowledge Base Article - 836664"
And this one here,
1) Back Up The Registry
Just to be safe you should back up this registry key
before making modifications.
Click Start, Run, and type regedit in the box, and then
click OK
In the left panel, click the pluses next to
HKEY_CURRENT_USER
Software
Microsoft
Right click on Protected Storage System Provider and
select Export
In the File name box, type a unique name for the key
In the Save In box, click a location for the file to be
saved (I would recommend the Desktop)
Click Save
2) Change the Permissions
Still in the Registry, Right click on Protected Storage
System Provider and select Permissions
Click the user name for the user that is currently logged
on and ensure that Read and Full Control permissions are
both set to Allow
Click on the Advanced button, and select the Permissions
tab
Highlight the currently logged on user, and make sure
that Full Control is listed in the Permissions column,
and that This Key and Subkeys is listed in the Apply To
column
Place a check mark in the box for "Replace Permission
Entries on all Child Objects with Entries Shown Here that
Apply to Child Objects"
Click Apply
A box will appear asking if you are sure you want to do
this, click Yes
Click Ok and then Click Ok again to return to the
Registry Editor
3) Delete the Key
Click the plus sign next to Protected Storage System
Provider key
Right click the user sub-key folder that will look
similar to:
S-1-5-21-3723271197-429115175-1203367206-1003
Click Delete and then click Yes in the Confirm Key Delete
dialog box that appears
Each identity may have a sub-key under the Protected
Storage System Provider key. Delete all of the user sub-
key folders under the Protected Storage System Provider
key using the same method
Close the Registry and Reboot the Computer
4) Reenter Password in Outlook Express or Outlook
Open Outlook Express or Outlook
When you are prompted to Enter password, go ahead and
retype it and make sure the Save Password box is checked
This should complete the steps for fixing the problem of
the password not being saved in Outlook Express or
Outlook.
Anyone have an idea on what I should try next?
I even tried reinstalling Office XP.
Thabks for and help you can give, GW