Paper Jam caused major Jam

W

wanda09112

Please help. I had a paper jam on my Dell AIO 940
printer and after I cleared it the printer is still
asking to clear jam. I have turned the power off a few
times and tried to reset the printer but it still says
paper jam. It will take a new sheet and run it through
but then pauses and says paper jam. Thanks for any info
provided.
 
C

Chuck

It sounds like there is still a small piece of the jammed paper stuck in the
printer, or the paper sensor was nocked out of alignment.
 

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