Page Fault - tmevtmgr.sys

[Rick E]

Bear with me pls - very new user and non-geek! I cannot log in today (after
3 mos. of trouble-free logins) - I get a blue screen filled with error
messages. Most prominent info is: page fault in non paged area
tmevtmgr.sys with addresses that change each time I try to log in. It
suggests doing something with BIOS memory, but I don't see any such options.
I have not recently downloaded any new software; I was running Trend Micro
AntiVirus but deleted the software in the hope that might solve the problem.
No luck.

I tried a system restore but ended up with the blue screen again.

What to do? Thanks!

 

[Malke]

Bear with me pls - very new user and non-geek! I cannot log in today
(after 3 mos. of trouble-free logins) - I get a blue screen filled with
error
messages. Most prominent info is: page fault in non paged area
tmevtmgr.sys with addresses that change each time I try to log in. It
suggests doing something with BIOS memory, but I don't see any such
options. I have not recently downloaded any new software; I was running
Trend Micro AntiVirus but deleted the software in the hope that might
solve the problem. No luck.

I tried a system restore but ended up with the blue screen again.

What to do? Thanks!

The tmevtmgr.sys is indeed a TrendMicro low-level driver. Contact them for
resolution of the problem. Apparently when you uninstalled, this file was
still left behind so maybe they have a cleanup utility or method for you.

Malke

 

[Rick E]

Thanks so much! I'll give it a go.

Rick

The tmevtmgr.sys is indeed a TrendMicro low-level driver. Contact them for
resolution of the problem. Apparently when you uninstalled, this file was
still left behind so maybe they have a cleanup utility or method for you.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!