Page Fault in NTOSKRNL.exe

[RobMc]

I have a 2000 adv.server in a cluster and the secondary
machine in the cluster has started BSOD'ing with the
following error :

Page Fault in nonpaged area

address 80411BBDD Base at 80400000 datestamp 3d3b2a77

NTOSKRNL.exe

Any ideas what is causing this? I cannot find anything in
the MS knowledge base. It seems like a software error, I
have swapped memory, riser cards, and reinstalled the OS.

Prior to this installation I got similar errors,
NTOSKRNL.exe
TCPIP.sys
and one that read BAD_POOL_CALLER ???????
these were without a service pack...

I reinstalled and it seemed to be OK until I started SP4
install, now it will boot and I can login, but after a
minute or two it BSOD's.

It is a DELL 6650 quad 1.8 Xeons/2gig RAM/Dell powervault
RAID.

I have another cluster same config that runs fine on same
hardware, and the primary box in this cluster runs great.

Any advice would be greatly appreciated

 

[Daniel Chang [MSFT]]

It's possible that your problem involves a driver corrupting memory pool.

244617 How to Use Driver Verifier to Troubleshoot Device Drivers in Windows
2000

http://support.microsoft.com/?id=244617

Using driver verifier may help you identify the cause of your crashes.


--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.


: I have a 2000 adv.server in a cluster and the secondary
: machine in the cluster has started BSOD'ing with the
: following error :
:
: Page Fault in nonpaged area
:
: address 80411BBDD Base at 80400000 datestamp 3d3b2a77
:
: NTOSKRNL.exe
:
: Any ideas what is causing this? I cannot find anything in
: the MS knowledge base. It seems like a software error, I
: have swapped memory, riser cards, and reinstalled the OS.
:
: Prior to this installation I got similar errors,
: NTOSKRNL.exe
: TCPIP.sys
: and one that read BAD_POOL_CALLER ???????
: these were without a service pack...
:
: I reinstalled and it seemed to be OK until I started SP4
: install, now it will boot and I can login, but after a
: minute or two it BSOD's.
:
: It is a DELL 6650 quad 1.8 Xeons/2gig RAM/Dell powervault
: RAID.
:
: I have another cluster same config that runs fine on same
: hardware, and the primary box in this cluster runs great.
:
: Any advice would be greatly appreciated
:

 

[RobMC]

Daniel, thank for the reply, I tried this and it seemed
that I found the problem, but that was short lived. I
started getting these errors....

0x00804742
0x80415C32
IRQL_NOT_LASS_OR_EQUAL

And the machine would not let me do anything....so I
decided to do a reinstall of 2000 adv server.

After the reinstall I installed 1 driver, the 3com GBNIC
and I got another BSOD, with this error

0x0000000,0x00000000,0x0000000
KERNAL_STOP_ERROR

I am calling Dell tech support tomorrow (as much as I hate
to)

If you have any other ideas please let me know, and again
thanks for the help!!

Robert

 

[Daniel Chang [MSFT]]

Well, the problem seems to be with GBNIC. Get the latest from the vendor.
It's possible your problems are with hardware (but it could be drivers).

The DRIVER_IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x000000D1. This
indicates that a kernel-mode driver attempted to access pageable memory at a
process IRQL that was too high.

What driver was referenced? What was the second parameter of the stop?

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.


: Daniel, thank for the reply, I tried this and it seemed
: that I found the problem, but that was short lived. I
: started getting these errors....
:
: 0x00804742
: 0x80415C32
: IRQL_NOT_LASS_OR_EQUAL
:
: And the machine would not let me do anything....so I
: decided to do a reinstall of 2000 adv server.
:
: After the reinstall I installed 1 driver, the 3com GBNIC
: and I got another BSOD, with this error
:
: 0x0000000,0x00000000,0x0000000
: KERNAL_STOP_ERROR
:
: I am calling Dell tech support tomorrow (as much as I hate
: to)
:
: If you have any other ideas please let me know, and again
: thanks for the help!!
:
: Robert
:
: >-----Original Message-----
: >I have a 2000 adv.server in a cluster and the secondary
: >machine in the cluster has started BSOD'ing with the
: >following error :
: >
: >Page Fault in nonpaged area
: >
: >address 80411BBDD Base at 80400000 datestamp 3d3b2a77
: >
: >NTOSKRNL.exe
: >
: >Any ideas what is causing this? I cannot find anything in
: >the MS knowledge base. It seems like a software error, I
: >have swapped memory, riser cards, and reinstalled the OS.
: >
: >Prior to this installation I got similar errors,
: >NTOSKRNL.exe
: >TCPIP.sys
: >and one that read BAD_POOL_CALLER ???????
: >these were without a service pack...
: >
: >I reinstalled and it seemed to be OK until I started SP4
: >install, now it will boot and I can login, but after a
: >minute or two it BSOD's.
: >
: >It is a DELL 6650 quad 1.8 Xeons/2gig RAM/Dell powervault
: >RAID.
: >
: >I have another cluster same config that runs fine on same
: >hardware, and the primary box in this cluster runs great.
: >
: >Any advice would be greatly appreciated
: >
: >.
: >