OWA request timeout when attaching 10Kbyte file for outbound mai

[Guest]

Windows 2003 SE SP1 with Exchange 2003 Server
ISA Server 2004 SE with SP2
OWA 2003

Consistent symptom of request timed out (expired page) while trying to
attach files greater than 10Bytes for an outbound email from an external OWA
client. Opening existing attachment of much bigger size (from inbound email)
has no problem

Connecting directly to the Internal OWA server via IE does not present this
error regardless of the attachment size, while passing through via ISA 2004
server this problem happened.

The pop-up message received in IE from the ISA server is:

---------------------------------
The page cannot be displayed
Explanation: The connection to the website was closed by the site or by one
of its servers.
Try the following:
Refresh page: Search for the page again by clicking the Refresh button. This
might have been a one time error.
Technical Information (for support personnel)
Error Code 10054: Connection reset by server
Background: When the gateway or proxy server contacted the upstream (Web)
server, the connection was ended by the upstream server.
--------------------------------

Thanks for any troubleshooting idea


Hong

 

[Roady [MVP]]

Ask in an Exchange newsgroup as OWA is part of Exchange not Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Windows 2003 SE SP1 with Exchange 2003 Server
ISA Server 2004 SE with SP2
OWA 2003

Consistent symptom of request timed out (expired page) while trying to
attach files greater than 10Bytes for an outbound email from an external OWA
client. Opening existing attachment of much bigger size (from inbound email)
has no problem

Connecting directly to the Internal OWA server via IE does not present this
error regardless of the attachment size, while passing through via ISA 2004
server this problem happened.

The pop-up message received in IE from the ISA server is:

---------------------------------
The page cannot be displayed
Explanation: The connection to the website was closed by the site or by one
of its servers.
Try the following:
Refresh page: Search for the page again by clicking the Refresh button. This
might have been a one time error.
Technical Information (for support personnel)
Error Code 10054: Connection reset by server
Background: When the gateway or proxy server contacted the upstream (Web)
server, the connection was ended by the upstream server.
--------------------------------

Thanks for any troubleshooting idea


Hong