Overwrite file dialog hiding

W

Wowbagger

I saved a word document and was given the dialog saying "this file already
exists". Somehow this window was minimized or closed. Now the word icon in
the task bar is flashing and I can't save, close or do anything with the
document. Any help will be appreciated.
 
M

Mike Williams [MVP]

Wowbagger said:
I saved a word document and was given the dialog saying "this file
already exists". Somehow this window was minimized or closed. Now
the word icon in the task bar is flashing and I can't save, close or
do anything with the document. Any help will be appreciated.

This may be a side-effect of the Norton AntiVirus Office plug-in.



Mike Williams - Office MVP http://www.mvps.org/faq/

Please respond in the same thread on this newsgroup - not by email!
Include details of your application and Windows versions, plus any
service pack updates. Answers may also be found by reading recent
posts, checking the FAQs or searching the relevant Google archive at.
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If something doesn't make sense, it could be worse e.g.
http://www.rathergood.com/moon_song/
 
S

Suzanne S. Barnhill

Can you see the dialog if you minimize the document window? As Mike says,
this behavior is usually the result of a conflict with the Norton Office
Plug-in. See “Title Bars Flash, Word Becomes Unresponsive, or Word Cannot
Close” at http://support.microsoft.com/?kbid=812075

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 

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