Save As Dialog box

[kmmrlatham]

I am the de facto network administrator in my office and one of th
employees is experiencing a problem with their Save As dialog box. Th
sequence is as follows:

1. Opens document
2. From file menu, clicks Save As
3. No dialog box appears, but the title bar begins to flash as well a
the icon on the bottom application bar
4. Click on the flashing icon
5. Word minimizes, but icon continues to flash
6. Click on the flashing icon again
5. The Save As dialog box appears without the document in th
background.

This is the only computer that does this. On the others, the dialo
box simply appears in the foreground.

Has anyone experienced this or know what is causing this problem

 

[Suzanne S. Barnhill]

This is caused by a conflict with the Norton Office Plug-in. See “Title Bars
Flash, Word Becomes Unresponsive, or Word Cannot Close” at
http://support.microsoft.com/?kbid=812075

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.