Outlook xp will not install

[Ernie Fenwick]

I have had a problem in Office XP and have had to delete Outlook 2003. I am
trying to install Outlook XP but although the install runs ok and the
shortcut appears on the desktop, when I try to run it I get 'abnormal
program terminated' message. I have tried to run it from 'Install on first
run' setting. I got a message Unable to open default email folders An
unexpectederror has occurred. MAPI was unable to locate the information
service mspst.dll. Be sure the service is correctly installed and
configured. I cannot locate mspst.dll anywhere on the hard drives (XP is a
download version)

Any help please

Ernie

 

[Guest]

You have corrupted your common Office files by installing OL 2003. Now you
will have to uninstall both Office XP and Outlook 2003, reboot and reinstall
Off XP. If you want to install OL2003 (not recommended) you must install to a
separate folder NOT the default Office folder Microsoft Office. And then you
will not be able to use Word with Outlook since versions must match.