Cannot start Microsoft outlook....

[Guest]

I used the trial version of Office 2007. I uninstall it and install XP.
everything works fine but when i try to open Outlook i get "cannot start
microsoft outlook... mapi was unable to load the infrmation server
mspst.dll"....
i uninstall it and reinstall it but i get the same error. Does anyone know
how to fix it

 

[Frank Saunders, MS-MVP OE/WM]

I used the trial version of Office 2007. I uninstall it and install XP.
everything works fine but when i try to open Outlook i get "cannot start
microsoft outlook... mapi was unable to load the infrmation server
mspst.dll"....
i uninstall it and reinstall it but i get the same error. Does anyone
know
how to fix it

You'll get more knowledgeable help for Outlook in an Outlook newsgroup:

news://msnews.microsoft.com/microsoft.public.outlook
news://msnews.microsoft.com/microsoft.public.outlook.Calendaring
news://msnews.microsoft.com/microsoft.public.outlook.configuration
news://msnews.microsoft.com/microsoft.public.outlook.Contacts
news://msnews.microsoft.com/microsoft.public.outlook.Fax
news://msnews.microsoft.com/microsoft.public.outlook.General
news://msnews.microsoft.com/microsoft.public.outlook.installation
news://msnews.microsoft.com/microsoft.public.outlook.interop
news://msnews.microsoft.com/microsoft.public.outlook.printing
news://msnews.microsoft.com/microsoft.public.outlook.Program_AddIns
news://msnews.microsoft.com/microsoft.public.outlook.program_forms
news://msnews.microsoft.com/microsoft.public.outlook.Program_VBA
news://msnews.microsoft.com/microsoft.public.outlook.ThirdPartyUtil

 

[Hal Hostetler [MVP P/I]]

If you had Office 2007 on this workstation and rolled back to an earlier
version, then you need to rename the MSMAPI32.DLL file at \Program
Files\Common Files\System\MSMAPI\1033. Once that is done, do a detect and
repair.

http://www.howto-outlook.com/howto/downgradefromoutlook2003.htm
Outlook 2003: Reverting back to/Being compatible with a previous version of
Microsoft Office Outlook

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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