Outlook xp will not install

E

Ernie Fenwick

I have had a problem in Office XP and have had to delete Outlook 2003. I am
trying to install Outlook XP but although the install runs ok and the
shortcut appears on the desktop, when I try to run it I get 'abnormal
program terminated' message. I have tried to run it from 'Install on first
run' setting. I got a message Unable to open default email folders An
unexpectederror has occurred. MAPI was unable to locate the information
service mspst.dll. Be sure the service is correctly installed and
configured.
 
V

Vince Averello [MVP-Outlook]

Have you tried creating a fresh profile here: Control Panel > Mail applet?

Just to be sure, what version of Outlook are you trying to run now? I think
you're using OL2002 but I'd like to be certain
 

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