Outlook XP Sych error

[Amy]

Hi - I have Outlook XP on a Windows Xp Pro machine that
will only synch up until a certain point and then it
errors out. The error message in the synch log had me
reinstall Office and create a new .ost file.
(http://www.microsoft.com/support/prodredirect/outlook2000
_us.asp?err=80004005-501-820-550). I am still unable to
completely synch and receive the same error message. We
are using Exchange 2000 and other users who also synch
are not having problems. Any ideas?

Thanks!

 

[Lanwench [MVP - Exchange]]

What's the error message?
How big is the OST file?

 

[Guest]

Hi - the .ost file is approx 1.2gb. Here's the error
message:

11:35:40 Error synchronizing folder
11:35:40 [80004005-501-820-550]
11:35:40 The client operation failed.
11:35:40 Microsoft Exchange Server
Information Store
11:35:40 For more information on this
failure, click the URL below:
11:35:40
http://www.microsoft.com/support/prodredirect/outlook2000_
us.asp?err=80004005-501-820-550

 

[Lanwench [MVP - Exchange]]

Note that OST files in Outlook XP and prior versions have a 2.GB limit, and
I usually see problems in OST and PST files when they get between 1.2 and
1.5 GB. Create a new OST, select fewer items to sync (or filter based on
date or some other criteria) and see if it solves the problem.
Do you have mailbox quotas in place? Is the user syncing a lot of public
folders?

Hi - the .ost file is approx 1.2gb. Here's the error
message:

11:35:40 Error synchronizing folder
11:35:40 [80004005-501-820-550]
11:35:40 The client operation failed.
11:35:40 Microsoft Exchange Server
Information Store
11:35:40 For more information on this
failure, click the URL below:
11:35:40
http://www.microsoft.com/support/prodredirect/outlook2000_
us.asp?err=80004005-501-820-550

-----Original Message-----
What's the error message?
How big is the OST file?



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