Outlook XP Attachment Problem

[Timothy Renzi]

Hi

One of my users is just unable to receive attachments over 20 megs or
so in size for some unknown reason. Outlook sits for 6-7 minutes
downloading the message+attachment, then just shows the message as
having no attachment in his inbox.

Things I've verified:
PST is well under limit, @ 800 megs or so
User receives attachments under 20 megs just fine (Tried 7/10/18 meg
attachments)
The attachments ARE on the email server, I downloaded them to my laptop
no problem.
Have run most recent office updates.
Have tried reinstalling office entirely
Have run detect/repair
Attachments are not blocked file types. (Doc/Avi/Zip)
Thanks

 

[Brian Tillman]

One of my users is just unable to receive attachments over 20 megs or
so in size for some unknown reason. Outlook sits for 6-7 minutes
downloading the message+attachment, then just shows the message as
having no attachment in his inbox.

If the server connection times out before the entire attachment is received,
you might see this. Try lengthening the server timeout value on the
Advanced tab of the mail account properties pages.

 

[Timothy Renzi]

Tried it thanks, didn't work though. Set the server timeouts at 10
minutes, and I still get the same result.