Outlook XP 2002 won't run on Vista

[smokescreen]

Hi,

I've got 2 new laptops - one of which I happily installed Office XP and
everythings runs fine except for the minor passwords memory issue which we
all seem to know about. Both laptops are running Home Premium.

However on the other laptop that I recently purchased, Word, Excel,
Powerpoint and Access all work OK but OUtlook won't even start. It just comes
up with 'Microsoft Outlook has stopped working' and then closes. Have tried
repairing the installation without joy.

N.B. I have Office 2007 trial version running on machine, but like many I
find the interface clunky and would rather stick with XP version.

Anyone got any helpful suggestions as to how I can get Outlook working? N.B.
I prefer not to download utilities/software fixes. If I'm going to hack the
registry would rather do it myself so I know what's been done.

Cheers, Rich

 

[Andre Da Costa[ActiveWin]]

Well, you can start by uninstalling the Office 2007 Trial, there could be a
conflict there with Office XP. Have you applied Service Pack 3 in addition
to the latest updates and patches for Office XP?

Here is a post by MICHAEL about Outlook 2002 on Windows Vista:
Outlook 2002 works well with Vista, except remembering email
passwords. Don't look for that to be fixed, either.

You'll just have to keep Outlook opened for as long as you can
if you don't want to enter the password every time.

http://www.outlook-tips.net/howto/vista.htm
Does Outlook work on Vista?

Naturally, Outlook 2007, the newest version of Outlook, works well on Vista.
(It also works
great on Windows XP.) Outlook 2003 works well on Vista as well. Both of
these versions are
officially supported on Vista, so if any issues arise Microsoft will offer
public hotfixes or
include the fix in future Service Packs.

Outlook 2002: It runs, but email account passwords are not saved. After you
enter the password
during the first email check, Outlook will remember it until you close down
Outlook. This is
because Outlook used the protected storage interfaces to store passwords and
these are no
longer supported in Vista. Unless Microsoft decides to create a publicly
available hotfix to
address this, you won't be able to save passwords. Outlook 2002 is outside
of mainstream
support so this is unlikely to happen as it's not a critical security hole.

You can use a Windows script program such as AutoIt to enter the password
for you.

Note that when you enter the password, the Send and Receive that brought up
the password dialog
may fail but future send and receives will work. Leave Outlook open 24/7 to
avoid entering it
frequently.


-Michael

 

[smokescreen]

Thanks Andre - uninstalling 2007 trial did the trick. I'd already plucked up
the courage to go ahead and do that anyway...Really appreciate the advice.
Thanks again.