Vista Search Contacts Outlook 2007 Fails again

T

TKLOSE

OK, I know this is a big problem, and all the responses lead everyone down
the usual path of reindexing, repairing ost, pst files and to no avail.

I'm posting under Vista...although this could apply under XP and the Office
Forums....Its really an indexing issue tied to Outlook contacts

Turning off indexing, although slower, seems to be the only fix.

I had this problem on XP with Office 2007 and on my clean build of vista SP1
w/outlook 2007 (now 1 month old). I've tried all the tricks...its just
totally unreliable to depend on.

I am the network manager/top admin, and if I'm frustrated...just imagine.....
I'm am greatly fearful that once Vista is further deployed with outlook 2007
in our enviroment, our help desk is going to be overwelmed, and the customers
are going to hate Vista and Office 2007 more than they already do. Customers
are not going to tolerate having to re-index the computer over and over.
As for patches...yes...completely up to date...lets not go there....

Microsoft...needs to find a solid fix to this.

My contacts are up on the Exchange 2007 server, not in a local pst,ost.
Perhaps this is key. The tools/options/search are set to index the mailbox.
This is a laptop, perhaps the computer is too busy during the day to
complete the indexing and disconnected at night when less busy.

All my contacts sync well with my smartphone and laptops outlook 2007 client.


This is a great feature, but totally unreliable.

What is the REAL Fix????...( lets not suggest the obvious anymore!)
 
T

TKLOSE

Update:

I have found that under control panel - indexing options - advanced that the
OST and PST extensions were not checked.
After checking them, and restarting...re-indexing started.

I'll have to wait until the re-indexing is finished...but it appears to be
working again.

Big question is
a Why did it ever work
and/or
b If they were checked by default, how did they become un-checked?

I would think this should be a default upon installing outlook 2007....!
 
M

Mark L. Ferguson

A PST format database is not the only data filetype to be unsuited to a text
search. In Outlook, clicking "Go' on the menu opens the Contacts, or any
other data set you wish. The contacts are sortable in various ways by radio
button, or other options. As a tool, a wrench is a great thing, but a hammer
drives nails better.

--
Please use the Communities guidelines when posting.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm
Use the "Ratings" feature. It helps the new users.
Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson
 

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