Outlook won't use default email account to reply

[JD]

My client has two email addresses. One is for work and
one is for personal. His work email address is set as his
default account and when he tries to reply to messages it
automatically selects his personal account. He doesn't
want to hassle of having to select his account everytime.
Any ideas on why it won't use his work account to
automatically reply to messages. He also has a blackberry
that his work emails are forwarded to.
Thanks in advance.
JD

 

[Lanwench [MVP - Exchange]]

What version of Outlook? OL2002, 2003 will reply using the account to which
the message was sent.

 

[JD]

The Version is Outlook 2003.

-----Original Message-----
What version of Outlook? OL2002, 2003 will reply using the account to which
the message was sent.



.

 

[Lanwench [MVP - Exchange]]

There you go, then....not sure if you can bypass that.