Outlook won't open because it cannot open outlook.ost

[Guest]

PLease HELP!
I installed outlook 2003 for the first time and then I ran it. It ask me to
set-up a email account. I had many options and I thought I had to choose MS
Exchange Server. After that is asked for MS E S and mailbox. I put
www.hotmail.com and my email for the mailbox. Then it gave me an error that
cannot connect. I click ok, cancel at no matter what I do I get the same
message: unable to open your default e-mail folder. The file
C:\Documents\....\Outlook\outlook.ost is not an offline folder file. And the
it closes. I unintalled. After reinstalling I get the same message it's still
looking for www.hotmail.com and my email address. It seems it saved it
somewhere.

 

[Milly Staples [MVP - Outlook]]

Control panel->mail icon->profiles->delete. Create a new one configured to
use your ISP POP3 account.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Soheil asked:

| PLease HELP!
| I installed outlook 2003 for the first time and then I ran it. It ask
| me to set-up a email account. I had many options and I thought I had
| to choose MS Exchange Server. After that is asked for MS E S and
| mailbox. I put www.hotmail.com and my email for the mailbox. Then it
| gave me an error that cannot connect. I click ok, cancel at no matter
| what I do I get the same message: unable to open your default e-mail
| folder. The file C:\Documents\....\Outlook\outlook.ost is not an
| offline folder file. And the it closes. I unintalled. After
| reinstalling I get the same message it's still looking for
| www.hotmail.com and my email address. It seems it saved it somewhere.

 

[Guest]

I still have the same problem. It won't let me delete it. It say you cannot
delete your mail, ..... It says you have to create a new location for your
personla data. From the file menu, click Data File Managment, and then click
add. So I couldn't delete it because of this. I went and set-up a new email
and made that the default, but when I run outlook I get the same error as
before

 

[DL]

With Outlook closed, Use the Mail Applet in the Control Panel and delete the
Profile.
Once done create a new Profile and configure for Pop3 not Exchange

I still have the same problem. It won't let me delete it. It say you cannot
delete your mail, ..... It says you have to create a new location for your
personla data. From the file menu, click Data File Managment, and then click
add. So I couldn't delete it because of this. I went and set-up a new email
and made that the default, but when I run outlook I get the same error as
before

Control panel->mail icon->profiles->delete. Create a new one configured to
use your ISP POP3 account.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Soheil asked:

| PLease HELP!
| I installed outlook 2003 for the first time and then I ran it. It ask
| me to set-up a email account. I had many options and I thought I had
| to choose MS Exchange Server. After that is asked for MS E S and
| mailbox. I put www.hotmail.com and my email for the mailbox. Then it
| gave me an error that cannot connect. I click ok, cancel at no matter
| what I do I get the same message: unable to open your default e-mail
| folder. The file C:\Documents\....\Outlook\outlook.ost is not an
| offline folder file. And the it closes. I unintalled. After
| reinstalling I get the same message it's still looking for
| www.hotmail.com and my email address. It seems it saved it somewhere.

 

[Brian Tillman]

I still have the same problem. It won't let me delete it. It say you
cannot delete your mail, ..... It says you have to create a new
location for your personla data. From the file menu, click Data File
Managment, and then click add. So I couldn't delete it because of
this. I went and set-up a new email and made that the default, but
when I run outlook I get the same error as before

By the way, if this is so you can access a Hotmail account, setting it up as
a POP account won't do you any good. Hotmail accounts are HTTP accounts and
you can only access one if it's a Hotmail Plus or Hotmail Premium account.
A free Hotmail account probably won't work.