Outlook with Business Contact manager completely buggy. Help?

[Willyth]

Since I installed Outlook with Business Contact Manager almost a year ago,
the system has been completely buggy. I spent hours (if not days) on the
phone to technical support with no luck. I'm about ready to give up and try
another program all together. Can anyone help.

Here are some symptoms:
1. Almost never shuts down without a problem and "restarting Outlook". The
only thing that works is to just cancel the restart.
2. Many times, the email preview panel doesn't work.
3. Now, I can't add attachments.

Note: Diagnose is completely useless, always finding no problems.
Is there a repair menu item hiding somewhere? At least when 2003 had
problems you could do a sort of quick reinstall.

Is it just Outlook or is the problem Outlook with Business Contact Manager?
Why aren't these programs integrated so they have less bugs?

 

[Milly Staples [MVP - Outlook]]

If you post this in the microsoft.public.outlook.bcm group, you will likely find someone to help you with your issues. The folks who are heavy users hang out over there.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, Willyth asked:

| Since I installed Outlook with Business Contact Manager almost a year
| ago, the system has been completely buggy. I spent hours (if not
| days) on the phone to technical support with no luck. I'm about ready
| to give up and try another program all together. Can anyone help.
|
| Here are some symptoms:
| 1. Almost never shuts down without a problem and "restarting
| Outlook". The only thing that works is to just cancel the restart.
| 2. Many times, the email preview panel doesn't work.
| 3. Now, I can't add attachments.
|
| Note: Diagnose is completely useless, always finding no problems.
| Is there a repair menu item hiding somewhere? At least when 2003 had
| problems you could do a sort of quick reinstall.
|
| Is it just Outlook or is the problem Outlook with Business Contact
| Manager? Why aren't these programs integrated so they have less bugs?

 

[Willyth]

Milly,

You suggested I go to the Outlook with BCM discussion forum where the "heavy
users hang out."

I did and I posted my query there.

However, the most recent post before mine was March 2007, one year and 4
months ago, so if those heavy users are hanging out there, they are very
quiet.

--Will

 

[Willyth]

Milly,

Another FYI for MS:

I got a nice email letting me know that someone had reply to my post.
Unfortunately, the links in the email didn't work.

This may have been going on for some time as the email is sent from an
unmonitored email mailbox and users have to go to heroic lengths to notify MS
of this problem.

--Will

 

[Brian Tillman]

However, the most recent post before mine was March 2007, one year
and 4 months ago, so if those heavy users are hanging out there, they
are very quiet.

That's simply not true. Between May 7, 2008 and today, 998 messages have
been posted to microsoft.public.outlook.bcm. Use a real newsreader.

 

[Willyth]

Later in the day, I got a similar email and the links worked.

Thank you!!

Milly,

Another FYI for MS:

I got a nice email letting me know that someone had reply to my post.
Unfortunately, the links in the email didn't work.

This may have been going on for some time as the email is sent from an
unmonitored email mailbox and users have to go to heroic lengths to notify MS
of this problem.

--Will

If you post this in the microsoft.public.outlook.bcm group, you will likely find someone to help you with your issues. The folks who are heavy users hang out over there.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, Willyth asked:

| Since I installed Outlook with Business Contact Manager almost a year
| ago, the system has been completely buggy. I spent hours (if not
| days) on the phone to technical support with no luck. I'm about ready
| to give up and try another program all together. Can anyone help.
|
| Here are some symptoms:
| 1. Almost never shuts down without a problem and "restarting
| Outlook". The only thing that works is to just cancel the restart.
| 2. Many times, the email preview panel doesn't work.
| 3. Now, I can't add attachments.
|
| Note: Diagnose is completely useless, always finding no problems.
| Is there a repair menu item hiding somewhere? At least when 2003 had
| problems you could do a sort of quick reinstall.
|
| Is it just Outlook or is the problem Outlook with Business Contact
| Manager? Why aren't these programs integrated so they have less bugs?

 

[Willyth]

My mistake. Sorry.

I had used the search function at the top of the page to get to the group.
It showed only three emails with the word "buggy" in it.

That looked like a navigation tool, not a search function...

When I go over there the longer way, I see lots of activity.