Outlook with BCM buggy...Is there help?

[Willyth]

Since I installed Outlook with Business Contact Manager almost a year ago,
the system has been completely buggy. I spent hours (if not days) on the
phone to technical support with no luck. I'm about ready to give up and try
another program all together. Can anyone help.

Here are some symptoms:
1. Almost never shuts down without a problem and "restarting Outlook". The
only thing that works is to just cancel the restart.
2. Many times, the email preview panel doesn't work.
3. Now, I can't add attachments.

Note: Diagnose is completely useless, always finding no problems.
Is there a repair menu item hiding somewhere? At least when 2003 had
problems you could do a sort of quick reinstall.

Is it just Outlook or is the problem Outlook with Business Contact Manager?
Why aren't these programs integrated so they have less bugs?

 

[Henri Fournier]

Try running ScanPST.exe (it should be in c:\Program Files\Microsoft
Office\Office11, but your path may be different) on your file in case
there's a corruption.

Henri Fournier

 

[Willyth]

Thanks Henri, I didn't know about that.

ScanPST found some errors and I suppose it fixed them. The process shut down
without saying goodbye.

But, the bottom line is that I'm still having problems.

Bummer.

 

[Judy Gleeson \(MVP Outlook\)]

run scan pst more than once to fix problems. It's one of those quirks - it
works better of you keep doing it until there are no errors. 3 times is
common.

--

Regards

Judy Gleeson
MVP Outlook

www.judygleeson.com
www.deskdoctors.com
Want to be more productive? Outlook 2003 user? Read "7 settings all Outlook
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