Outlook will not send messages in "outbox"

[Guest]

It's probably the firewall in Windows XP
If you have Windows XP with SP2 open the security center from the control
panel.
Click on the firewall link and then the exceptions tab.
Click on Add Program at the bottom and browse to locate Outlook.exe on your
computer. Usually in the C:\Program Files\Microsoft folder.
Add Outlook.exe as an exception and that should correct your problem.
Solved the problem on all computers at work.

 

[Guest]

My messages do not "Send" in Outlook. They just sit in the "Outbox." I am
using Outlook 2003, just purchased for the first time back in Feb. (2006).
The error message I get when I try to send a message is:

"The host 'SMTP' cound not be found. Please verify that you have
entered the
server name correctly. Account: 'POP3', Server: 'SMTP', Protocol:
SMTP,
Port: 25, Secure (SSL): No, Socket Error: 11001, Error Number
0X800CCC0D."

Any assistance will be greatly appreciated. Thanks!

s.harbison (e-mail: (e-mail address removed))

 

[Brian Tillman]

My messages do not "Send" in Outlook. They just sit in the "Outbox."
I am using Outlook 2003, just purchased for the first time back in
Feb. (2006). The error message I get when I try to send a message is:

"The host 'SMTP' cound not be found. Please verify that you have
entered the
server name correctly. Account: 'POP3', Server: 'SMTP',
Protocol: SMTP,
Port: 25, Secure (SSL): No, Socket Error: 11001, Error Number
0X800CCC0D."

Your account settings are incorrect.

s.harbison (e-mail: (e-mail address removed))

I hope the address you included was not your real address. Never include a
real mail address in a newsgroup unless you WANT to receive virues and SPAM.

 

[Guest]

hey what did u put down for ur incoming and outgoing mail servers?

 

[Brian Tillman]

hey what did u put down for ur incoming and outgoing mail servers?

I never knew the ancient city of Ur used email. Mesopotamia must have been
very ahead of the times.

Your ISP can tell you what settings you should use. You pay them, so ask
them.

 

[Guest]

I notice that only UNDATED messages won't send. The "sent" column indicates
"none." All other messages will send normally. The secret seems to be to
determine how to attach dates to outbound messages. Anyone have suggestions?

 

[Milly Staples [MVP - Outlook]]

The time stamp is set by your outgoing server.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Rich asked:

| I notice that only UNDATED messages won't send. The "sent" column
| indicates "none." All other messages will send normally. The secret
| seems to be to determine how to attach dates to outbound messages.
| Anyone have suggestions?

 

[Guest]

I am having essentially the same issue. I use Outlook2000, XP SP2, and do
have Norton Internet Security.

When attempting to send an e-mail it remains in the outbox. After repeated
attempts to send it, it will eventually go. Quite a bad situation.

I was going to upgrade to a later version, but from what I am reading in
these posts. the problem is across versions.

MS we need your solution!

 

[David Webb]

Here's the MS solution for your case:

How to troubleshoot mail stuck in the Outbox in Outlook 2000
http://support.microsoft.com/kb/195922

| I am having essentially the same issue. I use Outlook2000, XP SP2, and do
| have Norton Internet Security.
|
| When attempting to send an e-mail it remains in the outbox. After repeated
| attempts to send it, it will eventually go. Quite a bad situation.
|
| I was going to upgrade to a later version, but from what I am reading in
| these posts. the problem is across versions.
|
| MS we need your solution!

 

[Guest]

This has been a recurring problem for me. Usually, I can fix it, but not
this time. I can compose a message, or reply to a message, it doesn't
matter. When I click the send/receive button, the messages in the outbox
will not send, even though I know the information in the servers "incoming
mail" and "outgoing server" are correct. It just doesn't send the damn
messages. When the dialog box pops up, telling me the progress, I can tell
if it is going to work. If it is going to work, the little icon by the
"sending" message will be the little down arrow, and when it is not going to
work, it will be a check mark. What can I do?

 

[Guest]

This has been a recurring problem for me. Usually, I can fix it, but not
this time. I can compose a message, or reply to a message, it doesn't
matter. When I click the send/receive button, the messages in the outbox
will not send, even though I know the information in the servers "incoming
mail" and "outgoing server" are correct. It just doesn't send the damn
messages. When the dialog box pops up, telling me the progress, I can tell
if it is going to work. If it is going to work, the little icon by the
"sending" message will be the little down arrow, and when it is not going to
work, it will be a check mark. What can I do?

 

[Guest]

When you find out I need to know cause it killing me. Below is my message:

The host 'SMTP' could not be found. Please verify that you have entered the
server name correctly.
Subject 'Emailing: DSC00168 (2)', Account: 'work', Server: 'SMTP',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number:
0x800CCC0D

 

[Guest]

Hey Jeff,

I have the same problem. I use Windows XP and outlook edition 2003. When I
try to send emails, it stays in my outbox and the error message:
"(0x80070057) one or more parameter values are invalid." I have it set to my
gmail account: HTTP default. What "values" should I be checking to make sure
everything is valid. I've already tried using a switch: cleanprofiles and
that did not work.

thanks,

Andrea

 

[Brian Tillman]

I have the same problem. I use Windows XP and outlook edition 2003.
When I try to send emails, it stays in my outbox and the error
message: "(0x80070057) one or more parameter values are invalid." I
have it set to my gmail account: HTTP default. What "values" should I
be checking to make sure everything is valid. I've already tried
using a switch: cleanprofiles and that did not work.

gmail doesn't use an HTTP type account, it uses POP. Perhaps that's your
problem.

 

[RICKOJC]

It seems to be a problem that the e-Mails are not getting assigned a date
like "today" just Date: none. It seems to be most prevelant with replys where
you cut and paste and or forwards. It is a BUG yes I said it a BIG BUG - the
only way around it is to start a new e-Mail and cut and paste into that one
which is a real pain. It happens to me daily and has only recently started
which is especially annoying since it wasn't a problem with Outlook from day
one... If I knew how I would send this to MS but most people here know more
than those idiots, yes the idiots that we can never speak to

Cheers...

 

[Andrew]

The efforts of the MVPs in these forums is always appreciated, and it is good
to have ways to get Outlook working again. However ...

The reason stuck emails are in my outbox is because, surprisingly enough, I
actually want to send them.

I do not want to have to delete them. I do not want to have to phutz around,
going offline, turning my virus scanner off against my better judgement,
renaming .pst files, closing and reopening Outlook, recreating the contact's
email address, and god knows what else just to be able to recreate the
message, only to discover all too often that it still won't send.

RICKOJC is dead right - it is a BUG, a BIG BUG, and it would be really nice
if Microsoft delivered a bug fix rather have than time-constrained users, who
did after all pay for a working product, rely on clumsy workarounds. It is
not as if it is something new after all these years of posts about the
problem.

 

[K. Orland]

How is it a bug when you integrate a 3rd party software into Outlook, such
as a virus scanner? The results will always be unpredictable no matter what
software it is.

Turning off your antivirus integration with Outlook is not a security issue
or it wouldn't be recommended. If your antivirus engine is updated regularly
and kept current, your real time scanner will catch anything it's updated
for since any attachment will be saved to the HD first before opening and
scanned. When you integrate antivirus with Outlook it also acts as a proxy
between Outlook and your mail server, hence the frequent problems
*especially* if your polling frequency is short.

As for the other directions you were given, they were for troubleshooting
purposes. These aren't steps you would have to take on a regular basis but
any troubleshooting on any computer is going to involve doing a variety of
tasks to test. Since the people who help out on this forum aren't there to
see what you see and can't necessarily know that you're giving them ALL the
pertinent details and descriptions, you may be asked to do far more to
troubleshoot.

In addition, often stuck mails are the result of requested read receipts
which are often blocked by servers. This has nothing to do with Outlook.

 

[dee]

This has been a recurring problem for me. Usually, I can fix it, but not
this time. I can compose a message, or reply to a message, it doesn't
matter. When I click the send/receive button, the messages in the outbox
will not send, even though I know the information in the servers "incoming
mail" and "outgoing server" are correct. It just doesn't send the damn
messages. When the dialog box pops up, telling me the progress, I can tell
if it is going to work. If it is going to work, the little icon by the
"sending" message will be the little down arrow, and when it is not going to
work, it will be a check mark. What can I do?

 

[mgraz]

i did disable my virus scanning, and the messages are still stuck with "date:
none" in the outbox. It happens when I go to the outbox to see the list of
messages. I drag the message to drafts and send it again. As long as i
don't go BACK to the outbox message list, it sends. But as soon as I go to
just look at the outbox list, the "date: none" is back.

also happens when i click on the message to edit it. moves to "date: none"
from "date: today". Even if you have a virus scan, that should not cause
this problem. It's a microsoft bug. I'm very surprised that it hasn't been
fixed after all this time!

 

[Brian Tillman [MVP-Outlook]]

i did disable my virus scanning, and the messages are still stuck with "date:
none" in the outbox. It happens when I go to the outbox to see the list of
messages. I drag the message to drafts and send it again. As long as i
don't go BACK to the outbox message list, it sends. But as soon as I go to
just look at the outbox list, the "date: none" is back.

also happens when i click on the message to edit it. moves to "date: none"
from "date: today". Even if you have a virus scan, that should not cause
this problem. It's a microsoft bug. I'm very surprised that it hasn't been
fixed after all this time!

This is common and has been happening in Outlook for all the time I've been
reading these newsgroups (at least five years). While I wouldn't expect
simply viewing Outbox would cause this, sometimes it does. Make sure your
Reading Pane is disabled in Outbox. One question: do you have your startup
folder set to "Outlook Today" so that's what you see when Outlook first
starts?

I would expect what you describe in your second paragraph to happen normally.
If you open a message in the Outbox, you are interrupting the send/receive
operation for that message. Since you open the message, Outlook believes you
intend to make changes and resets the send pending state for the message,
erasing the old sent time. When you click Send again, the new Sent time will
be added to the message.