Outlook Used to Automatically Choose Proper Send from Account


D

DeanLo

OK - I have read so many threads with similar issues yet the answer is
always manual. However, I used to be able to send either internal
(exchange) or external (pop3) and not have to choose send from account
- I have the pop3 set as the default/primary account. I am running
Win2k3-SBS and outlook XP and Outlook 2003. Why would the Outlook stop
automatically choosing the proper account?
I have looked at Everything I can. One of my thoughts is related to how
the computer is connected to the SBS server - I ran the client
connection wizard after setting up the machine account. That is one of
my thoughts, however Outlook SHOULD be able to choose the proper send
from account - It is not that difficult.. Does anyone Have an answer as
to how to get it back to Automatic? I already have the users choosing
the accounts button - but they hate it, since it used to be
automatic..If you need other technical details - here is what I can
think of.

Linksys Firewall/Gateway
DSL Modem
Qwest Pop Mail
Win2k3 SBS server with Exchange 2003
POP3 is NOT set up on Exchange server
POP3 accounts are set up on local Outlook applications

Thanks Dean
 
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S

Sue Mosher [MVP-Outlook]

If the Exchange server is running on Microsoft Small Business Server 2003, users with non-Exchange accounts in the same profile as the Exchange account may see the default mail account always revert to the Exchange account, regardless of the user's previous choice. A registry entry is available to prevent the SBS login script from changing the transport order:

Key: HKLM\Software\Microsoft\SmallBusinessServer\ClientSetup
Value Name: NoTransportOrder
Value Type: REG_DWORD
Value: 1

See http://www.slipstick.com/problems/defaultacct.htm for more information.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 

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