Outlook takes eons to start up....

[wayne]

have a win98 pc running outlook2000 that is connected to an exchange 5.5
server, and am having this problem:
each time outlook is started, the splash screen displays for about 1 minute,
then the hourglass displays for about 1 minute, and then finally outlook
displays the exchange 5.5 mailbox. I tried reinstalling the tcp/ip stack,
but the problem has continued.

Thanks for advice on how to resolve this snafu.

wayne

 

[Milly Staples [MVP - Outlook]]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, wayne asked:

| have a win98 pc running outlook2000 that is connected to an exchange
| 5.5 server, and am having this problem:
| each time outlook is started, the splash screen displays for about 1
| minute, then the hourglass displays for about 1 minute, and then
| finally outlook displays the exchange 5.5 mailbox. I tried
| reinstalling the tcp/ip stack, but the problem has continued.
|
| Thanks for advice on how to resolve this snafu.
|
| wayne