Outlook Takes Control Away

  • Thread starter Thread starter Robert
  • Start date Start date
R

Robert

Help if you can. Ever since I installed Outlook connector at the direction
of Microsoft Tech support I have endured a very annoying issue. When Outlook
is running, a "scan" occurs every minute and lasts for 6 to 8 seconds. During
this time, I lose all control of my cursor. If I am typing in Word, or
replying to an email, or typing in IE or whatever I am doing, it takes total
control. It happened four times while typing this message.

To solve this I have tried to repair Office/Outlook connector; deep scanned
for spyware and viruses. Then, I clicked on a Help link on the Microsoft
website, which connected me to Omnitech. Thinking I was dealing with
Microsoft, I signed up with them for help. After over 24 hours of cumulative
time, and two separate maintenace sessions, the problem still persists.

Any ideas?
 
Perhaps you have outlook configured, under mail settings to poll for mail
every minute, set it to 10 mins or more
 
Sorry Peter, I was not clear. DL suggested that perhaps Outlook was polling
for mail too frequently. I set the interval to 30 minutes when the issue
first appeared. That was not the source of the problem.
 
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