G
Guest
Outlook 2003 user manages the following (located on a single Exchange server
in a single AD domain):
4 Mailboxes
4 Contacts
6-8 Calendars
User experiences slow response times when opening mailboxes, creating
contacts, accessing calendars. It may take 2-3 minutes to switch a mailbox,
create a contact, sort items in a folder. When user tries any of the
mentioned immediately the “Outlook is trying to retrieve data from the
exchange server†message pops up. Other users occasionally receive this
message but it is much more frequent from this user’s workstation, and
Outlook will hang for up to 3 minutes before control is returned.
Tried:
Uninstalled/reinstalled Outlook.
Tried cached mode/uncached mode, bypassing proxy server, tweaking Exchange
Server Setting in Outlook.
Replaced NIC cable and installed 10/100MB switch in office.
Configured new desktop with nothing but XP and Office 2003. (2GHz Duo Core,
2GB RAM, 7200RPM 80GB HD, 10/100NIC)
The mailboxes that are being managed range from 3-4gb per mailbox. I’m
convinced we are simply asking Outlook/Exchange to do too much, and that
Outlook was not really designed to do what we are trying to do at any great
speed. (I do not have access to the Exchange server so I cannot run
performance diagnostics on the server side).
Any comments/opinions/suggestions are appreciated.
Thx
Tw
in a single AD domain):
4 Mailboxes
4 Contacts
6-8 Calendars
User experiences slow response times when opening mailboxes, creating
contacts, accessing calendars. It may take 2-3 minutes to switch a mailbox,
create a contact, sort items in a folder. When user tries any of the
mentioned immediately the “Outlook is trying to retrieve data from the
exchange server†message pops up. Other users occasionally receive this
message but it is much more frequent from this user’s workstation, and
Outlook will hang for up to 3 minutes before control is returned.
Tried:
Uninstalled/reinstalled Outlook.
Tried cached mode/uncached mode, bypassing proxy server, tweaking Exchange
Server Setting in Outlook.
Replaced NIC cable and installed 10/100MB switch in office.
Configured new desktop with nothing but XP and Office 2003. (2GHz Duo Core,
2GB RAM, 7200RPM 80GB HD, 10/100NIC)
The mailboxes that are being managed range from 3-4gb per mailbox. I’m
convinced we are simply asking Outlook/Exchange to do too much, and that
Outlook was not really designed to do what we are trying to do at any great
speed. (I do not have access to the Exchange server so I cannot run
performance diagnostics on the server side).
Any comments/opinions/suggestions are appreciated.
Thx
Tw