Outlook search and advanced search not working (tried rebuilding the index)

[Bradley Burton]

The outlook Instant Search and Advanced Search (when I press ctrl + shift + f) are not working. The Instant Search says it encountered an error and the Advanced Search just hangs when I run it.

What else can I do since I've already rebuilt the index? Can anyone help me? I can't seem to get an answer, and it would really help me if I could use this feature.

Even if the answer is that I have to completely reinstall Office, but I'm not sure that would even help. Maybe there's some virus, and I need to scrap my computer and use the rescue disks. I really hope I don't have to do that, but I will if it is the only way to get this feature to work.


Thanks,
Brad

 

[Sascha]

Hi Bradley,

which version of Outlook? Is just the keyboard shortcut not working or the
menue option (tools/find) as well?
Have you tried the detect and repair function in the help menue?
(If you think you may have a virus, just scan your system to clarify)

Regards Sascha

 

[JeffreyCox]

I'm in a similar boat. I've used Advanced Find (Advacned Search or
CTRl+SHIFT+F) for years. Now, in 2007, when I do this:
- display my calendar.
- Press CTRL+SHIFT+F
- Type in Lunch for the subject.
- Press enter OR click Find Now
I get no results --- I have found that I have to press enter or click Find
Now five or six times --- THEN I get my results (you have to watch for it;
one extra click and you are back to no results)

:-(

Anyone know if there is a fix for this, or, is it broken?

Jeffrey Cox / www.EnhanceYourOutlook.com