outlook rules

M

marrullier

I create & use multiple folders and rules to re-
direct/delete email extensively.
Since Q2 I've had annoying & recurring instances where by
the rules I create are not executed properly.

Example: a new rule > send mail from (e-mail address removed) > folder
A. The first few times this is carried out fine then the
mail is sent to the deleted folder. I then create a
duplicate rule or edit the rules. I have had as many as 3
duplicate rules, all indicting the same action and still
XYZ's mail is deleted.
Some rules seem to work and some don't.
 
J

Jocelyn Fiorello [MVP - Outlook]

Are you using the "stop processing more rules" command at the end of each
rule to make sure only that one rule acts on a particular message? When you
get more than one rule acting on a message, sometimes the message is copied
or deleted when you didn't expect it to be.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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