Outlook rules wizard replies using From field instead of Reply-To address


B

brylan.smith

This is regarding Outlook 2007 and its rules wizard. We have a mail
folder with hundreds of emails that were sent on behalf of people. So
the "From" and "Reply-To" are different.

We created a rule so that we can reply to all of these people but the
rules wizard onto uses the From filed when it processes the messages
instead of the Reply-To field. This behavior only happens with the
rules wizard, we can go through each email, click reply, and get the
Reply-To address just fine.

I understand there was an article posted by Microsoft about this issue
however it was in 2003. I'm wondering if there's workaround for this
today? I'm open to any suggestions be it add-ons, scripts, or maybe
theres just an option I'm overlooking.

I'd be so happy if anyone could help. Thank you.

PS. The MS article about this issue can be seen here:
http://support.microsoft.com/kb/196338
 
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B

brylan.smith

This is regarding Outlook 2007 and its rules wizard. We have a mail
folder with hundreds of emails that were sent on behalf of people. So
the "From" and "Reply-To" are different.

We created a rule so that we can reply to all of these people but the
rules wizard onto uses the From filed when it processes the messages
instead of the Reply-To field. This behavior only happens with the
rules wizard, we can go through each email, click reply, and get the
Reply-To address just fine.

I understand there was an article posted by Microsoft about this issue
however it was in 2003. I'm wondering if there's workaround for this
today? I'm open to any suggestions be it add-ons, scripts, or maybe
theres just an option I'm overlooking.

I'd be so happy if anyone could help. Thank you.

PS. The MS article about this issue can be seen here:http://support.microsoft.com/kb/196338

Actually, are there any add-ins that function similar to the rules
wizard but give more flexibility? The option to run a rule inside a
folder anytime is really nice. If the rules wizard would somehow use
the reply-to field instead of the from field, it would be perfect for
me. I tried Auto Reply Manager by DS Development and also Auto-Mate by
Pergenex but neither do what I need.
 
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