Outlook Rules Issue

[Scotslad]

The logic of the rules seem to be inconsistent, my problem is that I
have created multiple rules and if more than one rule can be applied to
the incoming email its get applied and duplicates emails.

Example:

Rule 1 if John Smith sent email put email in the John Smith Folder.
Rule 2 if mail sent to Tech Support group move mail to Tech Support
folder.

Now if John Smith sends an email to Tech Support the email gets placed
in both the John Smith folder and the Tech Support folder.

I assumed that the rules were getting applied in certain order and once
the rule was applied and moved then any subsequent rules would not be
applied, but it seems that doesn't happen as no matter what order I
place these rules I will see duplicate emails in various folders.

What am I missing or is this a known issue?

FYI - Using Office 2003 with all the latest SP and updates.

 

[Roady [MVP]]

No, all rules are being triggered in the sorted order unless you add the
action "stop processing more rules" to a rule.
Also see http://www.howto-outlook.com/faq/duplicates.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
The logic of the rules seem to be inconsistent, my problem is that I
have created multiple rules and if more than one rule can be applied to
the incoming email its get applied and duplicates emails.

Example:

Rule 1 if John Smith sent email put email in the John Smith Folder.
Rule 2 if mail sent to Tech Support group move mail to Tech Support
folder.

Now if John Smith sends an email to Tech Support the email gets placed
in both the John Smith folder and the Tech Support folder.

I assumed that the rules were getting applied in certain order and once
the rule was applied and moved then any subsequent rules would not be
applied, but it seems that doesn't happen as no matter what order I
place these rules I will see duplicate emails in various folders.

What am I missing or is this a known issue?

FYI - Using Office 2003 with all the latest SP and updates.

 

[Guest]

No, all rules are being triggered in the sorted order unless you add the
action "stop processing more rules" to a rule.
Also see http://www.howto-outlook.com/faq/duplicates.htm

But....

I have a similar problem (posted here but unanswered) my rules seem to be
processed in reverse or wrong order and I DO have "stop processing rules" set.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
The logic of the rules seem to be inconsistent, my problem is that I
have created multiple rules and if more than one rule can be applied to
the incoming email its get applied and duplicates emails.

Example:

Rule 1 if John Smith sent email put email in the John Smith Folder.
Rule 2 if mail sent to Tech Support group move mail to Tech Support
folder.

Now if John Smith sends an email to Tech Support the email gets placed
in both the John Smith folder and the Tech Support folder.

I assumed that the rules were getting applied in certain order and once
the rule was applied and moved then any subsequent rules would not be
applied, but it seems that doesn't happen as no matter what order I
place these rules I will see duplicate emails in various folders.

What am I missing or is this a known issue?

FYI - Using Office 2003 with all the latest SP and updates.

 

[Roady [MVP]]

Rules are executed top-down. Without any rules and message properties it is
hard to tell what may cause your issue.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

No, all rules are being triggered in the sorted order unless you add the
action "stop processing more rules" to a rule.
Also see http://www.howto-outlook.com/faq/duplicates.htm

But....

I have a similar problem (posted here but unanswered) my rules seem to be
processed in reverse or wrong order and I DO have "stop processing rules"
set.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
The logic of the rules seem to be inconsistent, my problem is that I
have created multiple rules and if more than one rule can be applied to
the incoming email its get applied and duplicates emails.

Example:

Rule 1 if John Smith sent email put email in the John Smith Folder.
Rule 2 if mail sent to Tech Support group move mail to Tech Support
folder.

Now if John Smith sends an email to Tech Support the email gets placed
in both the John Smith folder and the Tech Support folder.

I assumed that the rules were getting applied in certain order and once
the rule was applied and moved then any subsequent rules would not be
applied, but it seems that doesn't happen as no matter what order I
place these rules I will see duplicate emails in various folders.

What am I missing or is this a known issue?

FYI - Using Office 2003 with all the latest SP and updates.