G
Guest
Why do I get a meesage saying Outlook was not shut down correctly and a
database needs to be checked?
database needs to be checked?
H
Henry Craven {SBS-MVP}
Because Outlook was not shut down correctly and a database needs to be
checked.
checked.
G
Guest
Thank you: can you tell me how to shut down correctly. I usually do so by
clicking on the "X" button at the top right of the screen. I think the
problem has do do with a loss of functionality with the Customer Contact
database which is no longer accessible possibly due to changes to the SQL
settings.
clicking on the "X" button at the top right of the screen. I think the
problem has do do with a loss of functionality with the Customer Contact
database which is no longer accessible possibly due to changes to the SQL
settings.
H
Henry Craven {SBS-MVP}
Seems quite a few things can hang the Outlook shutdown.
Business Contact Manager faulting could be one of them ( if that's what
you're referring to as Customer Contact Database )
Perhaps go to microsoft.public.outlook.bcm and get that resolved first and
see if the issue continues.
You can see if Outlook is hung after you [x] it and it disappears from both
the screen and the system tray by looking in Task Manager > Processes. (
from where you can manually kill the process )
You may want to "Clean Slate" Outlook and after repair disable/uninstall all
add-ins and if that works. If so add them back one at a time and check for
correct close functionality after each.
Things like TCP and Sync Connections from programs/devices can also stop the
shutdown... but first things first
Business Contact Manager faulting could be one of them ( if that's what
you're referring to as Customer Contact Database )
Perhaps go to microsoft.public.outlook.bcm and get that resolved first and
see if the issue continues.
You can see if Outlook is hung after you [x] it and it disappears from both
the screen and the system tray by looking in Task Manager > Processes. (
from where you can manually kill the process )
You may want to "Clean Slate" Outlook and after repair disable/uninstall all
add-ins and if that works. If so add them back one at a time and check for
correct close functionality after each.
Things like TCP and Sync Connections from programs/devices can also stop the
shutdown... but first things first