G
Guest
Everytime I try and open Outlook 2002, I get the error box that says
"Microsoft Outlook has encountered a problem and needs to close..."
When I click to see the error data, I get this informatoin:
AppName: outlook.exe
ModVer: 10.0.2625.0
AppVer: 10.0.2616.0
Offset: 00015202
ModName: mso.dll
I have looked extensively for information about mso.dll errors and how to
fix them on microsoft.com. The only fix that I see is to ensure that I have
SP3 for Office XP, which I do have installed.
This is an extremely frustrating problem. I have tried uninstalling and
reinstalling Office XP as well as restoring my computer to a time before I
started having this problem. Neither fixed the problem.
Please let me know any possible fixes for this.
Thank you,
Justin
(e-mail address removed)
"Microsoft Outlook has encountered a problem and needs to close..."
When I click to see the error data, I get this informatoin:
AppName: outlook.exe
ModVer: 10.0.2625.0
AppVer: 10.0.2616.0
Offset: 00015202
ModName: mso.dll
I have looked extensively for information about mso.dll errors and how to
fix them on microsoft.com. The only fix that I see is to ensure that I have
SP3 for Office XP, which I do have installed.
This is an extremely frustrating problem. I have tried uninstalling and
reinstalling Office XP as well as restoring my computer to a time before I
started having this problem. Neither fixed the problem.
Please let me know any possible fixes for this.
Thank you,
Justin
(e-mail address removed)