Outlook Not Loading

[John Ellis]

Outlook 2000 (with all updates)has been working fine
today, got a blue screen, went to reboot later, and ever
since, I have not been able to get past the Outlook splash
screen. Used the repair utility that came with it to no
avail and also reinstalled with no success, still can not
autoload past the splash screen. Any suggestions?

 

[Milly Staples [MVP - Outlook]]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, John Ellis asked:

| Outlook 2000 (with all updates)has been working fine
| today, got a blue screen, went to reboot later, and ever
| since, I have not been able to get past the Outlook splash
| screen. Used the repair utility that came with it to no
| avail and also reinstalled with no success, still can not
| autoload past the splash screen. Any suggestions?

 

[John Ellis]

Thanks!

Worked like a charm!

John