Outlook Mail stopped working

  • Thread starter Thread starter RainPure
  • Start date Start date
R

RainPure

My OS is Windows Vista Ultimate with all available updates and I have been
successfully using Office 2007's Outlook for both of my e-mail accounts for
quite some time now.

Suddenly both acccounts do not work.

When I click the send/receive button the Outlook send/receive progress
window opens as usual but the message 0 of 4 tasks completed successfully
heads the window and each line says processing but nothing further happens.

On the bottom bar of the window it says preparing to send/receive and the is
a moving icon of two folders. Also, there is another icon in the lower right
hand tray of my desktop and when I hover over it it says "Microsoft Office
Outlook is synchronizing folders.

Any help or thoughts on this problem would be greatly appreciated.
 
So you cannot either send or receive messages and even when sending no error
is reported? The message just goes into thin-air?
In that case I would suspect you have a virus scanner that integrates with
Outlook which is causing you this issue. Disable its integration and try
again. See; http://www.msoutlook.info/question/20
 
Disabling just McAfee won't do; you really have to disable its integration
with Outlook. See the documentation of McAfee on how to do that properly.

What happens when you try to send a message? No errors reported either?
 
I will try again but I kind of doubt that is the answer because it worked
with McAfee installed for almost a year before this problem cropped up
yesterday.
 
By that reasoning there shouldn't be any failures at all ;-)
Note that virus scanner are updated almost daily though and of course other
things can go wrong too.
 
It's not McAffee..for sure. I got a McAfee rep to walk me through the entire
program and still could not send or receive. Any other suggestions?
 
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